McDonald's

3.8
922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
135 Richmond Hwy, Amherst, VA
24521, United States

Hours

Reviews

3.8
922 reviews
5 stars
364
4 stars
230
3 stars
174
2 stars
54
1 star
100

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's they have visited.

Service Quality

Customer service received mixed reviews; while some praised the friendly and helpful staff, others reported issues with order accuracy and slow service.

Food Freshness

Several reviews highlighted that the food was consistently fresh and hot, contributing to a positive dining experience.

Order Accuracy

A recurring issue was the frequent mistakes with orders, including missing items and incorrect orders, leading to customer frustration.

Drive-Thru Experience

The drive-thru was noted as busy and sometimes slow, with some customers expressing dissatisfaction with the wait times.
  • EF
    Edward Fitzgerald
    1 day ago
    5.0
    The best of all area McDonalds. Best fountain drink. One lane drive thru is more efficient than others with two.
  • SL
    Samantha Lipscomb
    3 days ago
    5.0
    This is hands down one of the best McDonald’s I have ever been to. Everyone is friendly the food is always fresh and well prepared. The Freemans need to take over the Madison Heights location that place is horrible
  • SR
    shari rood
    Nov 3, 2025
    5.0
    I don't eat at McDonald's very often but the one in Amherst is great. Very clean and the food is hot and fresh. It's the best one in the area.
  • TG
    toby gray
    Oct 20, 2025
    5.0
    One of the better McDonald's that we've been too. Was very clean and the service was outstanding, our breakfast was brought out to our table fresh and hot. We generally stop here when taking a trip to the blue ridge parkway or after camping and hiking at cole mountain Mt pleasant. Definitely recommend stopping in.
  • SS
    Starry Snow
    Oct 12, 2025
    1.0
    They gave me a pink burger like 3 different times, they gave me single quarter-pounders when I ordered doubles, they forgot ketchup on my burger, and they also gave me a half-empty large fry. And they gave me a mocha frappe and forgot the mocha on it and the whipped cream.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Amherst, VA?

McDonald's in Amherst, VA is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:30 AM to 11:00 PM on weekends.

During which hours is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, extending until midnight on Friday and Saturday, and closing at 11:00 PM on Sunday.