Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold, stale, or poorly prepared food, with several mentioning issues like incorrect orders and unsanitary conditions.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and dining areas.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers experiencing rudeness and disinterest from employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and issues with the soda machine.
Order Accuracy
Customers frequently reported incorrect orders and missing items, leading to frustration and dissatisfaction.
AJ
A Jewell
Nov 11, 2025
4.0
Staff was very friendly. They went out of their way to make sure we enjoyed our food and had everything we needed. The bathrooms were not the cleanest but everything else was fine.
DW
Dawn Warren
Oct 20, 2025
1.0
We stopped for a quick bite around 6:00 pm. Only one couple in the dining room. The food was cold, the buns were stale and there was no ice in the machines. A timer was going off the entire time we sat and ate our food. Most of the tables were dirty. Garbage on the floor, tables, drink station. There were no napkins or small cups for the ketchup.
Very disappointed. There is no excuse for not having a clean dining room. I do not recommend.
RR
RAY
Oct 14, 2025
1.0
Went to Wendy's Tuesday afternoon for lunch order a $5 biggie bag waited in the Drive-Thru line 10 minutes only had one person in front of me
JW
Jacqueline Wardley
Oct 9, 2025
1.0
Waited 30 minutes for food just to be told they didn’t have it. Refused to give me a refund.
CM
Crystal Merritt
Aug 23, 2025
1.0
I've tried to give this location a chance several times. First time, burger was way too salty and fries not salty enough. Second time, the chicken in the apple pecan chicken salad was tough and rubbery. Third time I tried the wrap. Again chicken was tough and rubbery. This last time, I only took 2 bites of wrap and tossed it. Hour later, im nauseous. I hate to say it, but I won't return to this location. The employees have always been courteous and prompt so I hate to leave a bad review for their sake.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Altavista, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Altavista, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 309-2661.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Clarion Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Altavista, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM until midnight.
Is the Wendy's at 167 Clarion Road still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy’s location offer breakfast?
Yes, breakfast is served here. You can order combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy’s offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options are accepted at this Wendy's?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I find menu prices for this Wendy's?
Menu prices can be found on Wendy’s app or at order.wendys.com by selecting this location.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available on Wendy’s website, app, and in-restaurant via posters. You can also customize orders to see updated nutrition stats.
What nearby stores can I visit along with Wendy's at 167 Clarion Road?
Nearby you can find Walmart Pharmacy, Walmart Grocery Pickup, Dollar Tree, and the Goodwill Store and Donation Center for convenient shopping before or after your meal.
Are there other dining options near this Wendy's?
Yes, nearby dining includes Rosa Negra Mexican Kitchen, Applebee's Grill + Bar, Taco Bell, Pizza Hut, Taste of Italy Altavista, The Tuscan Italian Grill, and Subway—great for varied meal choices.
How can nearby transit or services help me reach Wendy's at 167 Clarion Road?
While specific transit stops aren't listed, the location is near popular retailers and restaurants, making it easy to find. You can visit neighboring places like Victra, Sprint Store, or Verizon for related errands, or get food at Wendy's and the nearby eateries.