Wendy's

3.5
658 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
167 Clarion Road, Altavista, VA
24517, United States

Hours

Reviews

3.5
658 reviews
5 stars
230
4 stars
156
3 stars
101
2 stars
62
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, stale, or poorly prepared food, with several mentioning issues like incorrect orders and unsanitary conditions.

Service Speed

Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and dining areas.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers experiencing rudeness and disinterest from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and issues with the soda machine.

Order Accuracy

Customers frequently reported incorrect orders and missing items, leading to frustration and dissatisfaction.
  • AJ
    A Jewell
    Nov 11, 2025
    4.0
    Staff was very friendly. They went out of their way to make sure we enjoyed our food and had everything we needed. The bathrooms were not the cleanest but everything else was fine.
  • DW
    Dawn Warren
    Oct 20, 2025
    1.0
    We stopped for a quick bite around 6:00 pm. Only one couple in the dining room. The food was cold, the buns were stale and there was no ice in the machines. A timer was going off the entire time we sat and ate our food. Most of the tables were dirty. Garbage on the floor, tables, drink station. There were no napkins or small cups for the ketchup. Very disappointed. There is no excuse for not having a clean dining room. I do not recommend.
  • RR
    RAY
    Oct 14, 2025
    1.0
    Went to Wendy's Tuesday afternoon for lunch order a $5 biggie bag waited in the Drive-Thru line 10 minutes only had one person in front of me
  • JW
    Jacqueline Wardley
    Oct 9, 2025
    1.0
    Waited 30 minutes for food just to be told they didn’t have it. Refused to give me a refund.
  • CM
    Crystal Merritt
    Aug 23, 2025
    1.0
    I've tried to give this location a chance several times. First time, burger was way too salty and fries not salty enough. Second time, the chicken in the apple pecan chicken salad was tough and rubbery. Third time I tried the wrap. Again chicken was tough and rubbery. This last time, I only took 2 bites of wrap and tossed it. Hour later, im nauseous. I hate to say it, but I won't return to this location. The employees have always been courteous and prompt so I hate to leave a bad review for their sake.

Frequently Asked Questions About Wendy's

Is Clarion Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.