McDonald's

3.3
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
404 Main St, Altavista, VA
24517, United States

Hours

Reviews

3.3
982 reviews
5 stars
287
4 stars
204
3 stars
199
2 stars
109
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a decline in service quality.

Food Quality

Many reviews mentioned issues with food temperature, freshness, and incorrect orders, leading to dissatisfaction with the overall food quality.

Staff Attitude

While some customers praised friendly staff, numerous reviews highlighted rude behavior and lack of care from employees, particularly management.

Cleanliness

Several customers noted cleanliness issues, including flies and unsanitary conditions, which detracted from their dining experience.

Value for Money

Customers expressed concerns about rising prices and perceived poor value, particularly regarding portion sizes and food quality.
  • TM
    Terrie Moore
    Sep 25, 2025
    1.0
    Ellen made my mocha frappe (which I ordered the Carmel) and put it on the counter. Instead of giving it to me she made other orders. I beeped my horn to get her attention but she ignored me. When she finally came to the window I asked for her name so not sure if her name is correct. She is ALWAYS rude. This is not the first time this has happened. One other lady in the morning does this. They are fast to pull you around but slow to give you food.
  • DN
    Dmitrii Nechaev
    Aug 29, 2025
    1.0
    Smells mold
  • KL
    Karl Lewis
    Aug 27, 2025
    5.0
    I stopped and tried the 2 spicy chicken wrap meal. I went inside and ordered it to go. I had a short wait. The staff were friendly. They also looked like they were working together to prepare orders!! I enjoyed the meal too! Another plus for McDonald's!!
  • CA
    Chayse Addair
    Aug 26, 2025
    1.0
    The fryer oil smell like it hadn't been changed in weeks and the floor was sticky and the drink machine.Looks like somebody just throw you cups at
  • KW
    K & B Traveling the World
    Jul 5, 2025
    5.0
    Great food!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Altavista, VA?

McDonald's in Altavista, VA operates daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does McDonald's in Altavista offer delivery services? If so, what are the delivery hours?

Yes, McDonald's in Altavista offers delivery services from 5:00 AM to 11:00 PM daily, with extended hours to midnight on Fridays and Saturdays.