At Thompson Italian, expect fresh pasta, hand-spun gelato, craft cocktails, and inventive seasonal dishes. We designed our restaurant to be a casual spot where anyone can stop in for a bowl of pasta, a dessert, or a glass of wine without fuss and pretense. We’ll make sure you can find great food and a fun night out with the family in one place, so bring the kids!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.