Brand Certified
Wendy's
3.7(1093 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
229 South Van Dorn St., Alexandria, VA
22304, United States
Certified by Wendy's • Mar 01, 2026
(703) 823-9888
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/va/alexandria/229-south-van-dorn-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
1,093 reviews
5 stars
441
4 stars
276
3 stars
158
2 stars
58
1 star
160
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Customer service experiences varied widely; some praised individual staff members while others reported rudeness and poor communication.
Food Quality
Food quality was inconsistent, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it as immaculate and others noting unsanitary conditions.
Drive-Thru Experience
The drive-thru service was often criticized for being rushed and leading to mistakes in orders.
- THTyler HenkelFeb 17, 20261.0The person taking my order had to be corrected multiple times for a simple order: two sandwiches, one large fry. No modifications or added complications. Additionally, they wanted to charge $.50 per sauce if we wanted sauce. Finally, halfway through eating my burger, I realized it they somehow undercooked a single patty burger. Avoid.
- IAIsmail AfzalFeb 9, 20261.0Ordered two of Dave’s doubles, got home and find out they are two double cheeseburgers with bacon. Don’t eat bacon so it was a complete waste of money.
- FFFuchciaSquareFeb 6, 20265.0I was here a couple of years ago and encountered a very nasty/sassy cashier taking my order. Therefore, I have not been back since. However, I recently decided to drive thru from work. I was hungry, tired, and did not feel like cooking. Thankfully, the cashier was PHENOMENAL. He even helped me with the app at the register. I hope he gets a raise/promotion and becomes manager someday. He deserves recognition for his diligent and dedicated customer service. Keep it up, Wendy’s!
- AMAriel MorenoFeb 6, 20261.0Pésimo servicio
- MWMohammad WardakJan 28, 20265.0Ordered extra pickles and onions. They did not disappoint. Great job
Frequently Asked Questions About Wendy's
Is Van Dorn Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 229 South Van Dorn St. in Alexandria, VA open 24/7?
Yes, this Wendy's location operates 24 hours a day, seven days a week, with drive-thru service available from 4:00 AM to 3:59 AM the next day.
What meals does Wendy's at South Van Dorn Street serve?
This Wendy's location serves breakfast, lunch, and dinner.
Does this Wendy's location offer delivery and takeout options?
Yes, the location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order food from Wendy's South Van Dorn location online?
You can order via the Wendy's app available on the Apple App Store or online at https://order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant. Staff can also help you locate the nutrition poster inside the restaurant.
Can I find parking near Wendy's at 229 South Van Dorn St.?
Yes, Van Dorn Plaza is a nearby shopping center with parking facilities, making it convenient for customers visiting Wendy's.
What other fast food options are near Wendy's at South Van Dorn Street?
Nearby fast food and restaurant options include Emma's Chicken, Taco Bell, Subway, Hangry Joe's Hot Chicken and Wings, and The Club Burger and Hot Chicken, offering a variety of cuisines and quick meal choices.
Are there any pet-related services near Wendy's?
Yes, Petco and Unleashed by Petco, offering pet supplies and training, and Caring Hands Animal Hospital are nearby, convenient for pet owners who want to visit around their Wendy's trip.
How can I contact the Wendy's at 229 South Van Dorn St. for feedback or inquiries?
You can call the location directly at (703) 823-9888, reach the Customer Care team via their Contact page or phone number 888-624-8140, or provide feedback through Wendy's Customer Satisfaction Survey online.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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