Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with multiple instances of incorrect orders and poor management responses.
Food Quality
While some customers praised the food, others experienced issues with stale or incorrect items, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Cleanliness
Several customers noted cleanliness issues, including dirty soda machines and unsanitary conditions in the dining area.
SM
Simone M
1 day ago
1.0
Says 24hrs but closes between 4am-5am every morning before breakfast starts. Hours should say 23 hours then
MB
Mandy Benassi
2 days ago
1.0
Food allergy alert! No tomatoes doesn’t always mean someone doesn’t like tomatoes, some people are allergic. Therefore just taking it off an already made burger for quick service could be deadly to some. There wasn’t one on my burger when I got it but I sure did have a bad reaction that I needed Benadryl and steroids for after eating my burger. Same with my sister, no pickles and no mayo, she has a severe egg allergy. She tasted the pickle juice on her burger, luckily no mayo on it. She would had required an epi pen and hospitalization if she survived it at all. Quick service isn’t as important as someone’s life!
SS
Steven
Dec 26, 2025
5.0
Wendy’s deserves real appreciation for the way they honor veterans on Veterans Day each year. Offering free meals may sound like a simple gesture, but the way they deliver it makes it feel meaningful, respectful, and genuine. When I visited, I didn’t feel like just another person in line; the staff was welcoming, smiling, and incredibly courteous from the moment I walked in. There was no hint of rush, impatience, or “just going through the motions.” Instead, every interaction felt intentional and appreciative.
What stood out even more was how organized everything was despite being busy. The team handled the rush professionally, and they never made veterans feel like an inconvenience. They thanked people for their service, served meals with kindness, and kept a positive attitude the entire time. The food was great, but the appreciation behind it meant more.
In a world where gestures sometimes feel like marketing, Wendy’s effort comes across as heartfelt support and recognition. They didn’t just give food; they created an environment where veterans felt valued and respected. That kind of generosity and professionalism makes a lasting impression, and it’s something I truly want to acknowledge. Wendy’s really stepped up to show appreciation, and it matters.
KM
Kitten Mittens
Dec 4, 2025
5.0
My friend and I came here to the drive thru. Hungover and desperately needing a burger that was so good it could cure any disease, restore sight to the blind and feed an army of orphans with just the sight of it alone. We didn’t want to pay for 5 guys so we decided on Wendy’s. Not expecting too much, we got a Dave’s single, Dave’s double, two sweet teas and a cup of chili. We drove home in silence, both waiting… watching… hungering… tummies rumbling… we ran into my apartment and pulled out two burgers. I was surprised at the weight and pure girth of these holy meat sandwiches wrapped in mystery and suspense. Opening the wrappers the cheese was melty, the sauce was so plentiful it fell out of the sandwich, the tomatoes had been sliced not too thick… not too thin… the pickles were here and there, giving you a little pickle surprise with every other bite. The onions were cooked so masterfully that Gordon Ramsay couldn’t do it better himself. Biting into this burger, I felt like that rat in ratatouille when Remy was giving him combinations of snacks to eat. The flavors coming together to create a marriage of flavor so strong that the word marriage itself was redefined. At this point I was beyond excited to get to the chili. It was hearty, it was BEEFY, IT TOOK US TO FLAVORTOWN BABY!!! Cheers to the people working at this Wendy’s. It was truly top tier and our “we-drank-too-much-last-night-itis” was gone. You miracle workers save lives. 3 Michelin stars wouldn’t be enough.
Ate it too fast to take pictures 😅 can you blame me?
ST
Scott Tre
Nov 22, 2025
4.0
This is a good addition to the Beacon Hill neighborhood with consistent good food, quick service, and good prices. It's new and clean.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 6636 Richmond Hwy in Alexandria currently open?
Yes, Wendy's at 6636 Richmond Hwy is open and committed to serving quality food every day.
What are the hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open 24 hours daily, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers delivery where available and takeout services.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple Store.
Does Wendy's at 6636 Richmond Hwy serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via the website or app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at 6636 Richmond Hwy for questions or feedback?
You can reach the location directly at (571) 545-7360 or contact Customer Care via the Wendy's Contact page or live chat.
Are there other dining options near Wendy's at 6636 Richmond Hwy?
Yes, nearby dining options include Shoney's, Famous Dave's Bar-B-Que, TGI Fridays, Subway, Panera Bread, and Toppers Pizza, providing a variety of cuisines.
What nearby stores can I visit after dining at Wendy's?
Nearby stores include Office Depot for business supplies, AT&T Store for mobile accessories, Party Depot Store for party supplies, HomeGoods for furniture, and Dollar Tree for discounts.
Which fitness or health-related places are close to Wendy's at 6636 Richmond Hwy?
Nearby health and fitness spots include American Family Centers martial arts club, Neighborhood Health hospital, Alexandria Neighborhood Health services, and LightRx medical spa for skincare.