Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of accountability from staff.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms.
Food Quality
While some customers praised the food, others experienced stale or poorly prepared items, leading to dissatisfaction.
Operational Issues
Customers noted inconsistent hours of operation and slow service, particularly during busy times.
AA
Anna
5 days ago
1.0
Location is disgusting every time I go. Careless and slow moving staff with no urgency. Some staff handles food without gloves. When I questioned the woman at the counter she claimed she had gloves on. No apology or anything. Manager didn’t do anything except tell me my order is almost done. I’m sure there will be new staff if and when I come back.
JM
Jorge Manzano
Feb 25, 2026
3.0
No me gustó el aseo...
Las mesas y el piso sucios..
MP
Mariella Pimentel
Feb 22, 2026
4.0
Yummy
TT
Tristan
Jan 18, 2026
5.0
There were men standing with guns and it smelled like pee and weed. Super fun!!!!
MB
Mandy Benassi
Jan 10, 2026
1.0
Food allergy alert! No tomatoes doesn’t always mean someone doesn’t like tomatoes, some people are allergic. Therefore just taking it off an already made burger for quick service could be deadly to some. There wasn’t one on my burger when I got it but I sure did have a bad reaction that I needed Benadryl and steroids for after eating my burger. Same with my sister, no pickles and no mayo, she has a severe egg allergy. She tasted the pickle juice on her burger, luckily no mayo on it. She would had required an epi pen and hospitalization if she survived it at all. Quick service isn’t as important as someone’s life!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 6636 Richmond Hwy in Alexandria currently open?
Yes, Wendy's at 6636 Richmond Hwy is open and committed to serving quality food every day.
What are the hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open 24 hours daily, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers delivery where available and takeout services.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple Store.
Does Wendy's at 6636 Richmond Hwy serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, available via the website or app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at 6636 Richmond Hwy for questions or feedback?
You can reach the location directly at (571) 545-7360 or contact Customer Care via the Wendy's Contact page or live chat.
Are there other dining options near Wendy's at 6636 Richmond Hwy?
Yes, nearby dining options include Shoney's, Famous Dave's Bar-B-Que, TGI Fridays, Subway, Panera Bread, and Toppers Pizza, providing a variety of cuisines.
What nearby stores can I visit after dining at Wendy's?
Nearby stores include Office Depot for business supplies, AT&T Store for mobile accessories, Party Depot Store for party supplies, HomeGoods for furniture, and Dollar Tree for discounts.
Which fitness or health-related places are close to Wendy's at 6636 Richmond Hwy?
Nearby health and fitness spots include American Family Centers martial arts club, Neighborhood Health hospital, Alexandria Neighborhood Health services, and LightRx medical spa for skincare.
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