Wendy's

2.7
197 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6636 Richmond Hwy, Alexandria, VA
22306, United States

Hours

Reviews

2.7
197 reviews
5 stars
56
4 stars
20
3 stars
13
2 stars
21
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of accountability from staff when mistakes were made.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty soda machines and locked restrooms, contributing to a negative dining experience.

Food Quality

Customers frequently complained about stale or improperly prepared food, including cold items and incorrect orders.

Service Speed

The drive-thru and in-store service were often criticized for being extremely slow, with long wait times reported consistently.
  • ST
    Scott Tre
    2 days ago
    4.0
    This is a good addition to the Beacon Hill neighborhood with consistent good food, quick service, and good prices. It's new and clean.
  • MA
    Margarita Alvarez
    Nov 11, 2025
    5.0
    El único restaurante de comida rápida q visitó, la comida es más rica
  • MK
    meerab khalid
    Nov 8, 2025
    1.0
    The staff is very rude got my order wrong to and not my first time having a bad time at this restaurant it is every time
  • AE
    Adrien Estrella
    Nov 5, 2025
    1.0
    this place is horrible
  • BF
    Bảo Trân Freeman
    Sep 28, 2025
    1.0
    Happy to hear my family and I aren’t the only ones being abused by them lol. Typical classist DMV business; car customers before pedestrian customers.

Frequently Asked Questions About Wendy's

Is 6636 Richmond Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.