Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Accepts checksAvailable
Curbside pickupAvailable
Drive-throughNot available
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
3.2
233 reviews
5 stars
86
4 stars
35
3 stars
18
2 stars
30
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and for online pickups.
Customer Service
There were numerous complaints about rude and unhelpful staff, with some customers feeling ignored or disrespected.
Order Accuracy
Many reviews mentioned issues with incorrect orders, including missing items and poorly made smoothies.
Food Quality
While some customers enjoyed the smoothies and food, there were several reports of items being poorly prepared or not meeting expectations.
Cleanliness and Organization
The location was described as chaotic and disorganized, with some customers noting cleanliness issues.
JS
J Smith
Feb 23, 2026
1.0
I just ordered a buffalo chicken wrap with no lettuce because I am pregnant i cannot eat lettuce due to possible unwashed dirty lettuce risk for e. Coli and listeria and such. The dude at counter repeated back to me “no lettuce”. I got my wrap and brought my food home to eat. Upon eating wrap, I tasted all lettuce. I opened the wrap and they put extra lettuce on there, I didn’t even see any buffalo chicken on the wrap. I had to toss the whole wrap out. Also no luck in contacting support team for refund.
DD
Dee
Feb 1, 2026
2.0
Literally the slowest service I’ve ever received. They need more than 2 people working on there or someone more efficient. A sandwich & kids smoothie took 30 mins to get.
NN
N
Oct 3, 2025
5.0
I had a wonderful experience at this Tropical Smoothie in Alexandria thanks to Rahel. I was rushing and accidentally dropped my smoothie right at the counter. I felt mortified, but Rahel immediately put me at ease. Without hesitation, she kindly made me a brand-new smoothie and never once made me feel embarrassed.
Her courteous and hospitable attitude completely turned around what could have been a frustrating morning. Rahel’s kindness and genuine care for customers is exactly the kind of service that keeps people coming back. She made my day, and I want to keep my word by leaving this review—thank you, Rahel, for going above and beyond!
KR
Kyra R
Jul 11, 2025
1.0
Ordered online at 11:40 am, arrived at store at 12 and didn’t get my smoothie until 12:10? Ridiculous wait times and my food was cold because of how long I had to wait
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Saturday from 7 AM to 9 PM, and Sunday from 9 AM to 8 PM.
Does Tropical Smoothie Cafe offer delivery services?
Yes, delivery is available Monday through Saturday from 8 AM to 9 PM and Sunday from 9 AM to 8 PM.
Can I order ahead for pickup or curbside service at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app or online for both in-store pickup and curbside pickup at participating locations.
What types of payment does Tropical Smoothie Cafe accept?
The cafe accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Visa, and contactless payments.
What kind of food and beverages does Tropical Smoothie Cafe specialize in?
Tropical Smoothie Cafe specializes in fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, and specialty beverages with options for vegan and gluten-free diets.
Are there any nearby stores where I can shop before or after visiting Tropical Smoothie Cafe?
Yes, nearby places include Belle View Jewelers for jewelry and clothing and RadioShack for electronics, perfect for a shopping trip alongside your cafe visit.
What nearby services can visitors to Tropical Smoothie Cafe utilize for pet care?
Nearby pet services include Pampered Pet Boutique and Barkery and Training Rescue Dogs, great options if you're visiting with your pet.
Are there wellness or health-related centers close to Tropical Smoothie Cafe?
Yes, WW (Weight Watchers) is nearby, offering weight loss and health services that complement a healthy lifestyle with Tropical Smoothie's nutritious menu.
Does Tropical Smoothie Cafe have any smartphone apps for menu browsing and ordering?
Yes, Tropical Smoothie Cafe has apps available on both Apple App Store and Google Play Store for browsing the menu and placing orders ahead.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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