Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
609 reviews
5 stars
446
4 stars
46
3 stars
32
2 stars
28
1 star
57
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food quality, particularly the burgers and fries, noting them as delicious and satisfying.
Service
While many reviews highlighted friendly and attentive staff, there were significant complaints about slow service and disorganization during busy times.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Staff Performance
Specific staff members, particularly Nora and Anderson, received multiple commendations for their excellent customer service.
Atmosphere
The atmosphere was generally described as casual and inviting, though some customers noted issues with temperature control due to a malfunctioning AC.
- TSTrevor SewellNov 15, 20255.0We love it here! The food is always fresh and DEE-LISH-SHUSH!!! The scorchin fries changed my life... but really. Never imagined something so prefect could exist! We have been here a few times and the team is always hustlin. Had a minor hiccup with ordering once but they worked super hard to fix it and the food was still phenomenal!
- AHAretha HollowayNov 15, 20255.0We had an excellent experience at Smashburger during my recent visit. The restaurant was nice, clean, and had a pleasant atmosphere. The burgers and fries were absolutely amazing!! The cashier, Ron, was incredibly friendly and made the ordering process quick and enjoyable. His positive attitude and great customer service really stood out. We will definitely be returning.
- MGMontaign GaminoNov 15, 20255.0Amazing quality, taste and freshness here at Smashburger Kingstowne! Friendly, professional and efficient service & delivery at this location as well! I will definitely be coming back to try the other delicious high-quality popular items here such as tater tots, Angus beef hot dogs, and of course other specially curated smash burger combos!! 😋
- NPNat PinedaNov 15, 20255.0Awesome experience, and delicious food. Do not lose the opportunity to get a freshly made burger in the Kingstowne area. And the chili fries are delicious. Take also a shake😅 now that a lot of food, but if worth it!! Thanks to Ron for the amazing customer service at the POS and all the staff that does our food taste delicious. Great place!!
- AMAdham MohammedNov 9, 20251.0Ordered two shroom burgers and kids tenders they charged me for everything but forgot the kids tenders I asked for smash fries they didn’t charge me so I had to make another transaction and wait another 15 and WHOEVER WAS CALLING THE SHOTS HAD THE WORST CUSTOMER SERVICE AND FOLDED UNDER PRESSURE. HE NEEDS TO BE IN THE KITCHEN HE DOES NOT KNOW HOW TO DEAL WITH CUSTOMERS. my food was cold because I had to wait for fries that they forgot to charge me for on top of the kids tenders missing. Worst experience
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Alexandria?
Smashburger is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger offer delivery and what are the delivery hours?
Yes, Smashburger offers delivery. Delivery hours are Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 9:30 PM.
Can I order Smashburger meals online or via an app?
Yes, you can order online via the Smashburger website or through the Smashburger app available on the Apple App Store.
Does Smashburger have seating and is it family-friendly?
Smashburger has seating available, including outdoor seating, and is family-friendly with a children's menu and high chairs.
Does Smashburger serve alcohol?
Yes, Smashburger serves beer, wine, and cocktails and has a bar onsite.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby entertainment options are close to Smashburger?
Nearby entertainment options include Kingstowne 16 Theaters and Regal Kingstowne, both offering cinema experiences. These places are convenient for customers to visit before or after dining at Smashburger.
Are there shopping centers or stores near Smashburger?
Yes, Smashburger is located close to Kingstowne Towne Center and KaleidoScope, which offer shopping and women's clothing stores, providing options for customers to shop during their visit.
What other dining options are near Smashburger?
Nearby dining options include Outback Steakhouse for steak lovers, Moby Dick House of Kabob for Persian and Middle Eastern cuisine, and Bonefish Grill for seafood, giving customers a variety of restaurant choices in the area.