At Papa Johns Pizza in Alexandria, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Alexandria pizza for any occasion. Call us for pizza delivery in Alexandria or stop by 4106 MOUNT VERNON AVE for carryout to order the best pizza in Alexandria, along with breadsticks, wings, and more!
Numerous customers reported long wait times, cold pizzas, and incorrect orders upon delivery.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unresponsive management.
Food Quality
Several customers complained about the quality of the pizza, mentioning burnt crusts, missing toppings, and overall dissatisfaction with taste.
Inconsistent Orders
Customers frequently received incorrect orders or items missing from their orders.
Positive Experiences
Despite the negative feedback, some customers praised the pizza quality and service during in-store visits.
AR
Alexandra Rutherford
Nov 7, 2025
1.0
DO NOT place an order with this franchise. We never received our pizza. Manager promised me a free pizza. When I went to redeem it, he said he doesn't have anything associated with me or my account (and wouldn't even take the email proof from me showing the order).
JI
Johnny Ives
Oct 24, 2025
2.0
Pizza was good after we heated it in the oven. It arrived cold in a crushed box. Delivery driver didn’t attempt to bring it to our door and left it in the lobby of the apartment building. Called the manager and got attitude. Will not spend money here again.
OK
Osman Khan
Sep 13, 2025
5.0
The cheese crust was great
CL
C Lopez
Aug 16, 2025
1.0
No me dieron buena atención no me permitieron comer ahí en el lugar ,pedi la orden y salí acomer afuera,en mi carro real mente no dan buena atencion .
GH
G Here
Aug 12, 2025
1.0
Ordered a small super Hawaiian original crust. Worst pizza I have ever gotten from papa johns and I have had papa johns in other countries. It came thin crust and was a little burnt. Just tasted blah as I get this same type of pizza anytime I order. Would never order from here again.