Papa Johns Pizza

Reviews

• DC

  D C

  Nov 16, 2025
  5.0
  Nice pizza
• AW

  Ann Marie Wilson

  Oct 17, 2025
  2.0
  We have been living in the area for many months, but just found a home. I was so excited to see Papa John delivered to our home because it’s our favorite. I ordered through the app for delivery. It said my address was good to go for delivery so I proceeded, but when the wait time came up it said it would take 4 hours to deliver. By that time Papa John’s was calling me (so at least he was on it) and he said you know you ordered in the state of Virginia? I said yes, my address is in Virginia. He said I’ve never heard of your zip code. I said the app directed me to your store and you are 2.6 miles from my location. He said, “this is for the city of Alexandria and it’s a 23 zip code not a 22060, I’ve never heard of that zip code”. I told him, it’s ok if you don’t deliver here, I’m not on the military base of Fort Belvoir if that is what you are wondering and he said, “I’ve never heard of that place”. I told him again, it’s ok if you don’t deliver here so just say that, it says it takes 12 minutes to drive there so I can pick it up” and he said, “I’ll just cancel your order because I don’t think you are close to this Papa John’s”. So, he canceled it. I then triple checked to make sure I had the right one and I did. So, I had to reorder it immediately, now charging my card twice, then went and picked it up. I didn’t have the energy to say anything when I picked it up because at that point- what else can you do? He should of just told me we don’t deliver 2.6 miles away instead of treating me like I’m an idiot that doesn’t know where I am at; however, he was very nice to me when I picked it up and even offered an extra sauce as I checked the order. I declined the extra sauce bc I was just too upset. I know this isn’t a big deal, but it just makes me sad because Papa John’s is where we order from often and I’m the caretaker and driver of five people so less driving would have been a nice option. I’ve never had any difficulty with Papa John’s in all 30 years of using them.
• MP

  Miracle Parish

  Aug 9, 2025
  1.0
  Why are you coming to my home ringing my doorbell non-stop? You’re obviously at the wrong house and woke up my sick child. How about you pick up the phone and call whoever it is you’re trying to reach instead of ringing the doorbell nonstop
• CA

  CMDR A

  Jul 20, 2025
  4.0
  Good pizza
• WM

  William McDermott

  Jul 13, 2025
  5.0
  Carry out around 9pm. Three extra larges. It was done before I got there, within 15 minutes. It was hot and good and nothing was missing.

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