Outback Steakhouse

Reviews

• MR

  Miguel Rivera

  Nov 12, 2025
  2.0
  I’m a firm believer that the first impression count. Specially a welcome or some sort of knowledgement that you are there. You guys have to work on your host manner. No welcomes no Hi just staring flipping through menus. The waiter had more common sense to took care of us and gave us a better service. Food was ok it needs improvements on seasoning. The waiter was nice and took good care of us. I think You guys ca do better.
• CC

  c

  Nov 11, 2025
  1.0
  Horribly managed, mediocre food, with horrible service. Came for Veterans Day was greeted with an overpacked waiting area, a crudely written sign saying they're only offering grilled chicken despite the website offering otherwise, and was told a table for two would be sat in 15-30 min. Came to find out, that was the same wait time other parties were told but have been waiting for at least 30-45 min. After 20 min we left and over 3 hrs later still never got a message that a table was available. Same crappy service was given for Valentine's Day a year or two back, like management just doesn't care and doesn't want to improve. Tried giving this place a second chance but it's sadly just another run down poor excuse of a restaurant, won't be giving this location a third chance to disappoint.
• NE

  Neicey Elwood

  Nov 11, 2025
  1.0
  We just went the outback on Richmond Hywy Va. Poor service today. I understand that it's Veterans Day and I salute you guys to the utmost. Thank you. But the service we received today was the worst. We sat at the bar, the server was rude as hell and not nice at all. We didn't receive our complimentary bread. Which we not tripping off of it. But one customer beside us did. My husband ordered his food first which was a free meal complimentary of the restaurant he got his salad but no entree. We sat for about 45 mins and still no food nor a chance to order my food. My patience wore out and I left. My husband sat and waited for the manager to come. The manager was very apologetic. I had to give a 1 star to post a review they deserve no stars.
• TM

  Tyler Moore

  Nov 10, 2025
  1.0
  Food was terrible and service took forever. There wasn’t even many people dining. Would not recommend. Go somewhere else
• CB

  Collin B

  Nov 10, 2025
  1.0
  Came for Veterans Day. The servers gave a poor estimate on seating (said 20min, was actually 45min) and that was the same across everyone that came during our time. Food was flavorless and not worth an hour wait. Restaurant was not even full. They also forgot utensils so my buddy used the bread knife and I used a straw to eat our Caesar salads. Would’ve asked for utensils but the waiter didn’t come for like 20min. Only saving grace was that the French onion soup was PIPING hot. Can’t recommend this place.

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