Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Cleanliness
Many customers reported that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders and delays, indicating a lack of attention to detail in order fulfillment.
Atmosphere
The restaurant was often described as chaotic, particularly during school hours, with disruptive behavior from groups of teenagers affecting the dining environment.
Food Quality
While some customers praised the food as fresh and good, there were complaints about cold or poorly prepared items, suggesting inconsistency in food quality.
SM
Sarah Monty
4 days ago
4.0
Small fry and a mcchicken hit the spot! Fresh fries at this location.
MS
Mario Seleme
Dec 29, 2025
1.0
I stopped by to pick up a mobile order and briefly rotated a bag to check the order number, which was facing away. I did not realize the bag was on a tray, as an employee was about to take it to a table. Instead of simply clarifying or assisting me, a male employee immediately confronted me in a condescending and aggressive manner, repeatedly questioning me about the tray.
What should have been a quick, harmless interaction was unnecessarily escalated due to his hostile attitude. Rather than helping, he chose to lecture and make comments, creating a negative atmosphere.
Lunch ruined! Not coming back
TH
Timothy Hadley
Dec 24, 2025
5.0
It was good, polite staff
LG
Lety G
Dec 14, 2025
1.0
It is unbelievable that you place an order. You get charged for the order. You're waiting in the restaurant for the order and your employees ignore the person standing at the counter. Ignore the fact that they're waiting while they're cleaning up and then they turn around at 10:00 p.m. 7 minutes later when the order should have be ready by now just to say they're close and they can't do anything. I have the receipt. I have the charge on my card and I have the app stating that this took place way before closing time. The employee and manager on duty. This McDonald's already has very little supplies. When it comes to their special promotions, their registers are broken. Their kiosks are broken. Only one of the kiosk works and it can't scan your credit card so the employees can't even help you at the counter. They got plenty of time to do what they need to do and yet the food was never made or handed over but it was paid for.
66
6ambl85
Dec 13, 2025
1.0
Rude behavior from the asain male worker zero customer service
What are the operating hours for McDonald's in Alexandria, VA?
McDonald's in Alexandria, VA is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:00 PM, extending to 11:00 PM on Fridays and Saturdays. You can order online through their delivery URL.
What types of payment does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's provide curbside pickup and no-contact delivery options?
Yes, curbside pickup, delivery, same-day delivery, and no-contact delivery services are offered.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, dinner, coffee, and dessert.
Are there wheelchair accessible facilities at this McDonald's?
Yes, the location features wheelchair accessible entrance, seating, and restrooms.
What nearby restaurants can I visit before or after McDonald's?
Stone Hot Pizza, Hot Bagel, and Katana Sushi Restaurant at Virginia are nearby dining options offering pizza, bagels, and sushi respectively.
What fitness centers are close to McDonald's in Alexandria?
Nearby fitness centers include My Gym, Planet Fitness, Starfit, and Curves for a variety of workout and recreational options.
Are there any interesting nearby landmarks or shopping places to check out near McDonald's?
The Beehive, a local landmark and pub, Goodwill of Greater Washington Retail Store, and Giant Food grocery store are close by for sightseeing and shopping.