Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,568 reviews
5 stars
595
4 stars
279
3 stars
239
2 stars
144
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Cleanliness and Safety
The restaurant was frequently described as dirty and unsafe, with reports of panhandlers and unsanitary conditions.
Service Speed
Customers consistently complained about slow service, both in-store and at the drive-thru, with long wait times reported.
Food Quality
While some customers enjoyed the food, many others found it to be subpar, with complaints about cold or poorly prepared items.
- CMCharmaine MendozaDec 25, 20251.0I wanted to pick up my order . Nobody acknowledged me so I asked for help from the women sitting on the floor by the fries cause she didn’t seem busy . She was rude .
- MMManuel MunozDec 20, 20252.0see some worker under cook it and their rude to anyone who do uber or doordash include the customer they have no respect
- DBDude BroDec 3, 20252.0This lady every time I come in here this location is on the phone while working on the clock and mopping the floors. And cleaning too. And she be that. Health department or management of McDonalds needs to address this issue to her plus to there employees stop being rude and stop being social calls. This is work time. If you want to be on your phone or do something and be off the clock and sit down chill. That is not my problem. I am happy with they lock up the bathrooms to keep the homeless and crime out.
- TUTodd UsherNov 13, 20251.0I stopped by and ordered curbside. I waited 10 minutes and walked in. It wasn’t ready. When I did get my order it was wrong. The staff clearly doesn’t care. Curbside is less than an afterthought. This was the second straight time. The previous time I waited 15 minutes before going in and 10 minutes at the counter. I shouldn’t have gone back but it was on the way home. I’ll go out of my way to avoid this location. Note: same generic response from the owner about filling out the form. It doesn’t do anything. No one follows up
- RLR LaboyNov 4, 20251.0I order 2 McDoubles and 1 McChicken. They tell me to pull over in the parking lot. After about 10 minutes of waiting and watching multiple other cars receive food and leave, I go inside. It’s another 5 minutes before I’m able to get anyone’s attention…and of course my food was just sitting there getting cold the whole time..
Frequently Asked Questions About McDonald's
What are the McDonald's Alexandria, VA location's operating hours?
This McDonald's location is open 24 hours every day of the week.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's drive-thru is open 24/7 every day.
What delivery options does this McDonald's offer?
They offer delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order for pickup or delivery from this McDonald's?
You can order via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 7614 Richmond Hwy, Alexandria, VA 22306, USA.
What types of food and services does this McDonald's offer?
They serve a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt, with services like drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby restaurants are close to McDonald's at 7614 Richmond Hwy that customers might want to visit?
Nearby dining options include Mamma's Kitchen (Greek, American, Italian), Papa John's Pizza, Five Guys, Pizza Hut, Ruby Tuesday, and Dunkin' Donuts for coffee and donuts.
What nearby services and shops are available around McDonald's for customer convenience?
Nearby customers can find EVgo charging station, Speedway gas station, Mount Vernon Barber Shop, My Cellphone Repairs, DTLR clothing store, and ServiceMaster of Alexandria among others.
Are there any nearby attractions or places where customers can relax or shop after visiting McDonald's?
Yes, customers can visit Yogurt City for desserts, EVOO at Mamma's Market for groceries, Leslie's Pool Supplies for pool needs, and Designer Thrift Store for shopping.