Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,566 reviews
5 stars
595
4 stars
279
3 stars
240
2 stars
142
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, both in the drive-thru and inside the restaurant, with many experiencing long wait times for their orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and a lack of assistance when issues arose.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items, indicating inconsistency in food quality.
Cleanliness and Safety
Several reviews mentioned unsanitary conditions, including dirty restrooms and a concerning atmosphere with panhandlers and other disturbances.
Order Accuracy
Multiple customers reported issues with order accuracy, including missing items and incorrect orders, particularly with mobile and drive-thru orders.
- TUTodd UsherNov 13, 20251.0I stopped by and ordered curbside. I waited 10 minutes and walked in. It wasn’t ready. When I did get my order it was wrong. The staff clearly doesn’t care. Curbside is less than an afterthought. This was the second straight time. The previous time I waited 15 minutes before going in and 10 minutes at the counter. I shouldn’t have gone back but it was on the way home. I’ll go out of my way to avoid this location. Note: same generic response from the owner about filling out the form. It doesn’t do anything. No one follows up
- RLR LaboyNov 4, 20251.0I order 2 McDoubles and 1 McChicken. They tell me to pull over in the parking lot. After about 10 minutes of waiting and watching multiple other cars receive food and leave, I go inside. It’s another 5 minutes before I’m able to get anyone’s attention…and of course my food was just sitting there getting cold the whole time..
- KHKitty HullNov 4, 20251.0slowest service ever through the checkout Inside and out which includes the drive-through, of course just terrible
- IDIsh DNov 4, 20252.0Foods not bad but mobile orders are cleared as if they have been served making mobile orders take longer
- AAAllenOct 5, 20252.0Placed a big order for a kid party on the app. Asked for curb side. Show up, the app has gone stupid. Go inside, get lectured by the manager that she sees it as a drive through order, huffs, and begrudgingly gives me the items. She got her revenge though, 50 chicken mcnuggets and NO sauces, no ketchup. While im waiting, I get the shake down from a homeless guy. AVOID THIS PLACE. Went back today out of necessity, they put mcnug sauce on the receipt as well as ketchup, nothing in the bag. Dear Owner: posting a feedback link doesn't mean that your addressing the issues, it means you're lazy.
Frequently Asked Questions About McDonald's
What are the McDonald's Alexandria, VA location's operating hours?
This McDonald's location is open 24 hours every day of the week.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's drive-thru is open 24/7 every day.
What delivery options does this McDonald's offer?
They offer delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order for pickup or delivery from this McDonald's?
You can order via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 7614 Richmond Hwy, Alexandria, VA 22306, USA.
What types of food and services does this McDonald's offer?
They serve a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt, with services like drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby restaurants are close to McDonald's at 7614 Richmond Hwy that customers might want to visit?
Nearby dining options include Mamma's Kitchen (Greek, American, Italian), Papa John's Pizza, Five Guys, Pizza Hut, Ruby Tuesday, and Dunkin' Donuts for coffee and donuts.
What nearby services and shops are available around McDonald's for customer convenience?
Nearby customers can find EVgo charging station, Speedway gas station, Mount Vernon Barber Shop, My Cellphone Repairs, DTLR clothing store, and ServiceMaster of Alexandria among others.
Are there any nearby attractions or places where customers can relax or shop after visiting McDonald's?
Yes, customers can visit Yogurt City for desserts, EVOO at Mamma's Market for groceries, Leslie's Pool Supplies for pool needs, and Designer Thrift Store for shopping.