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McDonald's

3.4
(1369 reviews)

Business Details

(703) 256-3786
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6302 Little River Turnpike, Alexandria, VA
22312, United States

Hours

Reviews

3.4
1,369 reviews
5 stars
518
4 stars
226
3 stars
208
2 stars
119
1 star
298

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and disrespectful.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unpleasant odors.

Order Accuracy

Customers consistently experienced issues with incorrect orders and missing items, indicating a lack of attention to detail.

Staffing Issues

Several reviews mentioned long wait times due to understaffing, particularly during busy hours.
  • KD
    Kaan Dumanoğlu
    4 days ago
    1.0
    Shift manager terrible unresponsible
  • LB
    Larry Baker
    Feb 25, 2026
    1.0
    I ordered a McDouble Meal the burger and fries were cold. The nuggets were slightly warm. I’m very disappointed as my entire meal was not fresh.
  • MS
    Matthew Stein
    Feb 16, 2026
    1.0
    It’s pretty unbelievable how often you guys are understaffed and you force Uber drivers to wait 20 to 30 minutes when they should be waiting 5 to 7 minutes max like every other store staff your store it’s pathetic
  • SK
    Sinan Khalilov
    Feb 14, 2026
    1.0
    Absolutely unacceptable behavior. The staff showed zero respect and acted very unprofessionally. The girl at the counter was rude, had an attitude, and was very hard to understand. Instead of solving the issue, she made everything worse. I have never felt so disrespected at a restaurant before. Management seriously needs to train their employees better. 1 star.
  • RC
    Ronaldo Cristiano
    Feb 14, 2026
    1.0
    I am very disappointed with the way I was treated at this location. The staff were disrespectful and unprofessional. Customer service should be based on respect, and sadly, that was completely missing. I hope management takes this seriously and improves their behavior.

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