McDonald's

3.5
1740 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6239 Richmond Hwy, Alexandria, VA
22303, United States

Hours

Reviews

3.5
1,740 reviews
5 stars
637
4 stars
341
3 stars
324
2 stars
137
1 star
301

What are people saying?

AI-generated from recent customer reviews

Safety Concerns

Customers frequently reported feeling unsafe due to the presence of beggars around the location.

Cleanliness Issues

Multiple reviews highlighted dirty conditions, including unclean tables, floors, and bathrooms.

Customer Service

Service quality was inconsistent, with many customers experiencing rude or dismissive staff, particularly at the drive-thru.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Several reviews mentioned issues with food quality, including cold items and poor preparation.
  • KJ
    Kwesi Jawara
    Jan 3, 2026
    1.0
    I was not asked if I wanted kichep. I was told ask for salt. No one seem to speak English. The French fries where horrible.
  • EW
    Emily Walden
    Dec 29, 2025
    1.0
    Had a mobile walk-in order at this location. Beggars outside followed us into the McDonald’s and followed us to our parked car after we received our order. Beggar continued to follow our driving car and even tried to block our exit from the parking lot. Overall, I felt very unsafe here and will never come to this location again, even in a group. I do not recommend ever walking into this location alone.
  • RW
    Ryan Wilkinson
    Dec 29, 2025
    1.0
    Went at 9pm on a Monday and was harassed by beggars in the parking lot. Haven’t felt that unsafe in quite some time. Was followed to and from my car and inside the restaurant as well. Avoid this location.
  • KA
    Karen Aleman
    Dec 10, 2025
    2.0
    Not the most ideal McDonald’s location due to the amount of people lingering around the outside, so I usually stick to mobile orders since it’s quicker and easier to get in and out. One night I forgot to place my drink order, so when I pulled up to the first window I tried to order it with the cashier. She waved me forward and asked what I wanted, but after I told her I wanted to order drinks, she told me I had to do it at the next window. The way she kept signaling me to just go rather than opening the window and asking what I needed for me to move felt dismissive, like she just didn’t want to help. Overall, convenient for mobile orders, but customer service at the window could definitely be improved.
  • VU
    Vladimir Uchiha
    Dec 6, 2025
    1.0
    Estuve parado esperando que me atendiera solo me veían y yo enfrente de la caja registradora para hacer mi orden y no me atendieron pésimo atención al cliente y la manager ni se diga personal que no está capacitado por eso tiene malos comentarios este lugar

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open 24/7 every day of the week.