McDonald's

3.5
1732 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6239 Richmond Hwy, Alexandria, VA
22303, United States

Hours

Reviews

3.5
1,732 reviews
5 stars
636
4 stars
340
3 stars
324
2 stars
135
1 star
297

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, trash bins, and bathrooms.

Service Quality

Customers frequently reported slow service, disorganized staff, and rude attitudes from employees.

Food Quality

There were complaints about cold, poorly prepared food, and missing items from orders.

Safety Concerns

Several reviews mentioned the presence of homeless individuals around the location, contributing to a feeling of discomfort and safety issues.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
  • KR
    Keisha Rayfield
    Nov 17, 2025
    3.0
    Long waits
  • DD
    Destiny Diaz
    Oct 31, 2025
    1.0
    This McDonald’s was really disappointing. The place was dirty — tables and floors hadn’t been cleaned, and the trash bins were full. It also took forever just for our order to be taken, and the staff didn’t seem organized at all. We also paid for food that was supposed to come with Monopoly game pieces, but we didn’t get any. When we asked about it, no one had an answer or seemed to care, which was really frustrating. Another issue is that there were a lot of homeless people just hanging around or staying inside for long periods. I understand everyone needs somewhere to go, but it made the place feel unsafe and uncomfortable for families trying to eat. Overall, the visit was slow, messy, and poorly managed. Definitely not the kind of experience you expect from McDonald’s.
  • KH
    Ken Halstead
    Oct 5, 2025
    1.0
    Beggars at the doors. Beggars in the parking lot. Beggars before the drive-in. Beggars after the drive-in. Feels unsafe to refuse the beggars and walk inside, they'll bang on your car if you refuse them in the drive-in. Have not seen management running them off.
  • KB
    Katerin Lopez Bonilla
    Oct 3, 2025
    1.0
    Basura de lugar gente incompetentes arrogantes se supone que es un restaurante de comida rápida y lo hacen esperar porque no trabajan como se debe 15 minutos esperando unos snack wrap
  • AM
    Alfonso Torres Mella
    Sep 21, 2025
    4.0
    Veo que los reviews hablan del mal estado de los baños y es verdad…horribles y mala manutención. Es increíble que una franquicia como McDonald’s no controle sus estándares. Mal, muy mal

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open 24/7 every day of the week.