McDonald's

3.9
658 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6020 Rose Hill Dr, Alexandria, VA
22310, United States

Hours

Reviews

3.9
658 reviews
5 stars
304
4 stars
142
3 stars
110
2 stars
32
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times while others praised quick service.

Cleanliness

The restaurant is generally noted for being clean, though some customers mentioned issues with table cleanliness and unsanitary conditions.

Customer Service

Feedback on staff friendliness is mixed; while many praised the courteous and helpful employees, others reported rude service and poor management.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.

Food Quality

Food quality is generally acceptable, but some customers noted issues with freshness and preparation, particularly with fries and breakfast items.
  • JH
    Juan Henriques
    1 day ago
    1.0
    Every other fast food place just requires you tell them your name and the order of cars lets them know which car gets the correct order. McD’s has this tedious process of having to give them a code that the person at the drive thru demands in order to get your food. “Somebody might be stealing your food” they say! Well the problem is that none of them seem to be able to use the comm device which leads to having to repeat this illustrious code 3,4, or 5 times because the code is two letters and two numbers. Which almost always cause a problem being comprehended which makes it appear the staff is too incompetent to use their headsets correctly. I’m done going to any store that causes this issue because they are so legalistic about this stupid code. On top of that this breeds an attitude of poor service among staff where they become rude, childish and belligerent.
  • JP
    Joshua Pork
    Nov 1, 2025
    2.0
    Stopped by after my daughter’s piano lesson, boy was it a big mistake. Drive through line was long so we decided to come in and order on a kiosk. Big breakfast with extra hash brown took 25 min to come out. Think they completely forgot about my order as I had to ask three times. This is forgivable as it was the 10:30-11am rush. It was busy inside and out. However, when the food came out, hash browns were fried too long and my daughter was complaining. Look at these terrible quality hash browns you don’t come to expect at McDonald’s. Also, I ordered the steak version but they gave my sausage. First time visiting this location, and will definitely be my last.
  • JG
    Jeimy Galeano
    Oct 29, 2025
    5.0
    Me encantan la hamburguesa cuarto de libra con tocino, la rapidez que entregar mi pedido es excelente
  • BR
    Beatta Richardson
    Sep 30, 2025
    4.0
    This is a very comfortable place to chill out. The music is a little loud, but the staff were friendly when I asked if they could turn it down.
  • BV
    Bryan Vidal
    Aug 30, 2025
    5.0
    Giving this a 5 star review in comparison to all other McDonalds. Very clean, quiet, and the fresh flowers on each table are a nice touch.

Frequently Asked Questions About McDonald's

What are McDonald's standard operating hours at 6020 Rose Hill Dr, Alexandria, VA?

McDonald's at 6020 Rose Hill Dr operates from 6:00 AM to 11:00 PM every day of the week.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.