Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, slow response times, and frequent order mistakes.
Food Safety
Several customers reported serious food safety issues, including finding bones in sandwiches and hair in food, raising concerns about hygiene.
Cleanliness
While some customers noted cleanliness in certain areas, others reported unsanitary conditions, particularly in the bathrooms and dining area.
Customer Experience
Mixed feedback on customer interactions, with some praising individual staff members for their kindness, while many others described unprofessional behavior from management and staff.
Operational Efficiency
Customers frequently complained about slow service, particularly in the drive-thru, and issues with order accuracy.
LL
Leaduh精通した
6 days ago
3.0
It’s McDonald’s..
TF
Travis Fink
Dec 16, 2025
1.0
Really horrible store, most self serve drinks were empty, ordering machines were broken, no grinch socks, understaffed. Just bad.
TD
tsegab dawit
Dec 14, 2025
1.0
This morning, I visited this McDonald’s with three friends, and our experience was very disappointing and concerning. One of my friends ordered an Egg, Sausage, and Cheese McMuffin and found a bone inside the sandwich. It almost broke his teeth, and the bone got stuck between them, causing real discomfort.
We reported it to the staff, and they replaced the sandwich. Unfortunately, when the replacement sandwich arrived, it had another bone in it again. This is completely unacceptable and unsafe.
On top of that, the hash browns we ordered were extremely oily and poorly prepared. When we brought these issues to the management’s attention, they did not take the situation seriously or show proper concern.
Food safety should be a top priority. Finding bones in food twice in one visit is dangerous and unacceptable. Because of this experience and the lack of proper response from management, I would not recommend eating at this location.
JJ
JunieBJones
Dec 10, 2025
1.0
Terrible slow drive through in the mornings. Missing items from order more than once. Been going on for months. No excuse really.
JH
Juan Henriques
Nov 23, 2025
1.0
Every other fast food place just requires you tell them your name and the order of cars lets them know which car gets the correct order. McD’s has this tedious process of having to give them a code that the person at the drive thru demands in order to get your food. “Somebody might be stealing your food” they say! Well the problem is that none of them seem to be able to use the comm device which leads to having to repeat this illustrious code 3,4, or 5 times because the code is two letters and two numbers. Which almost always cause a problem being comprehended which makes it appear the staff is too incompetent to use their headsets correctly. I’m done going to any store that causes this issue because they are so legalistic about this stupid code. On top of that this breeds an attitude of poor service among staff where they become rude, childish and belligerent.
What are the regular dining hours at McDonald's located at 5600 Franconia Rd, Alexandria, VA?
The regular dining hours are from 6:00 AM to 11:00 PM every day.
During what hours is the McDonald's drive-through open?
The drive-through is open daily from 5:00 AM until midnight.
What delivery services does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at 5600 Franconia Rd?
You can place an order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald’s on Franconia Rd?
Yes, WiFi is available along with other services including drive-thru and mobile ordering.
What app can I use to order from McDonald's and earn rewards?
You can use the McDonald's App available on Apple App Store and Google Play to order and earn MyMcDonald’s Rewards for free food.
What nearby automotive service centers are close to McDonald's at 5600 Franconia Rd?
Nearby automotive services include Liberty Service Center, Franconia Service Center, Sunoco Rosehill Service Center, Franconia Gulf, and Shell gas stations.
Are there any family entertainment options near McDonald's on Franconia Rd?
Yes, ShadowLand Family Entertainment Center and ShadowLand Laser Adventures are nearby arcades and amusement parks perfect for family outings.
What financial services can I find near the McDonald's on Franconia Rd?
Nearby financial services include Burke & Herbert Bank and multiple Bank of America Financial Centers and ATMs.