McDonald's

3.6
1035 reviews
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Business Details

5600 Franconia Rd, Alexandria, VA
22310, United States
(703) 971-8198
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5600 Franconia Rd, Alexandria, VA
22310, United States

Hours

Reviews

3.6
1,035 reviews
5 stars
411
4 stars
213
3 stars
183
2 stars
70
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising fast service while others highlighted slow, disorganized, and rude interactions from staff.

Cleanliness

The restaurant received positive feedback for cleanliness, with some customers noting it as one of the cleanest McDonald's they've visited, though others reported issues with dirty tables and bathrooms.

Order Accuracy

Multiple reviews indicated frequent issues with missing items in orders, incorrect orders, and overall dissatisfaction with how orders were handled.

Staff Attitude

Feedback varied significantly, with some customers praising friendly staff while others reported rude and unprofessional behavior from employees, particularly management.

Food Quality

While some customers enjoyed the food and found it hot and fresh, others complained about cold items, incorrect orders, and overall dissatisfaction with food quality.
  • JH
    Juan Henriques
    1 day ago
    1.0
    Every other fast food place just requires you tell them your name and the order of cars lets them know which car gets the correct order. McD’s has this tedious process of having to give them a code that the person at the drive thru demands in order to get your food. “Somebody might be stealing your food” they say! Well the problem is that none of them seem to be able to use the comm device which leads to having to repeat this illustrious code 3,4, or 5 times because the code is two letters and two numbers. Which almost always cause a problem being comprehended which makes it appear the staff is too incompetent to use their headsets correctly. I’m done going to any store that causes this issue because they are so legalistic about this stupid code. On top of that this breeds an attitude of poor service among staff where they become rude, childish and belligerent.
  • RC
    Robert Chiappetta
    Nov 8, 2025
    5.0
    MICKY DEEESSSS
  • IA
    Iuliia Astapenko
    Oct 16, 2025
    5.0
    Fast clean
  • JC
    Joseph Cardon
    Sep 26, 2025
    4.0
    I am rating this McDonald’s relative to other McDonald’s. The service was fast and the food was allergen safe, which is the benchmark for all McDonald’s in my book. However, they forgot to include the sauces we ordered and the promotional golden chicken sandwich had pickles, which I didn’t order, and had so little golden sauce that I didn’t even think it was there until I got a little bit on one bite halfway through the sandwich. That being said, I may go again, because the allergen safety of McDonald’s still remains unparalleled.
  • CE
    Clau E
    Sep 11, 2025
    1.0
    Terrible slow service with staff that ignores questions and does not acknowledge customers
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 5600 Franconia Rd, Alexandria, VA?

The regular dining hours are from 6:00 AM to 11:00 PM every day.

During what hours is the McDonald's drive-through open?

The drive-through is open daily from 5:00 AM until midnight.