Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,302 reviews
5 stars
529
4 stars
272
3 stars
201
2 stars
102
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to prepare.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and staff's inability to follow simple requests.
Customer Service
Feedback indicated a lack of politeness and professionalism among staff, with several customers experiencing rude behavior and poor management responses.
Cleanliness and Hygiene
Concerns were raised about cleanliness, including unsanitary conditions and hygiene practices among staff.
Food Quality
While some customers praised the food, others reported issues such as cold items, incorrect orders, and even finding foreign objects in their meals.
- LMLenny Maldonado4 days ago1.0The employee and the manager didn't offer me any solution; instead, they were very rude and impolite when I asked them to correct my order on my receipt. I even offered to pay for my receipt again, and that was the problem—the mistake they made. They refused to help me; they simply told me to move because I was in the way.
- SMShanell MNov 11, 20255.0Pretty good every time I order. Food is fresh never had stale fries and everyone is always nice.
- JRJames RobinsNov 2, 20251.0Waited in line for a (LARGE Coffee) there 3 people in line before me patiently waiting, however after 1 (Thick) and small employee made eye contact at the line around 3 times without saying a word or calling for backup / assistants to ring up to be the one to get the line flowing again (The employee stated above) "must" a last in class graduate from (Mc' University) she moved without calling for backup to assist like a drunk snail on a hot summers day! ie: VERY SLOW 🐌 If they are really going to hire people like this they will loose alot of customers going into the lobby or drive-through but may drastically Increase there orders by the way of them using the app. There was "Nothing" fast about the service here infact you can tell she's new as she seems scared to make a mistake or call for backup. I'm glad however she has a job and this review as has nothing to do about her as an individual but more so about "Fast Food" being fast, hey I get it, within the economy today even your youngest needs to work just to make their own money or to help out around the house. I am a Retail Human Resource employee ie: Recruiter- Shyness in the fast pace food industry doesn't cut it. 👍
- ELEdison LaraOct 29, 20251.0Esta mañana ordene un desayuno y pedi ketchup me dijeron que no tenían, es una pena. no entiendo como es posible que en un restaurante de mucho prestigio y dinero no tengan ketchup para la orden del cliente. No se quien sea el manager pero es una pena que no administren bien un negocio con la falta de lo simple que no debe faltar en una orden. Toda la gente pidiendo ketchup y no había, decían.
- NRNight riderOct 6, 20255.0Usually good but miss their employee Mohammad was a great man with excellent service
Frequently Asked Questions About McDonald's
What are McDonald's hours of operation at 8735 Richmond Hwy, Alexandria, VA?
McDonald's is open 24 hours a day, every day of the week.
Is the drive-thru at this McDonald's location open 24/7?
Yes, the drive-thru operates 24 hours a day, seven days a week.
What delivery options does McDonald's at this location offer?
They offer delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Can I order McDonald's using their mobile app?
Yes, you can order using the McDonald’s App available on both Apple App Store and Google Play.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide WiFi for customers?
Yes, WiFi is available at this McDonald's location.
What is the address and contact number for this McDonald's?
The address is 8735 Richmond Hwy, Alexandria, VA 22309 and the phone number is +1 703-780-0710.
Are there any banks near McDonald's at 8735 Richmond Hwy?
Yes, nearby banks include Wells Fargo Advisors, Wells Fargo Bank, WELLS FARGO BANK, and Burke and Herbert Bank.
What other restaurants are close to this McDonald's that I might want to try?
Nearby dining options include Chalkboard Wings & BBQ, Wingstop, Inca Pollo Royal, Amigos Deli & Supermarket, El Paso Mexican Restaurant-Cooper Road, Su Pollo Restaurant, and El Paso Cooper rd Alexandria.
Are there beauty or wellness services near McDonald's that I could visit?
Yes, nearby services include Crispy Shape Up, LLC (barber and beauty), House of Tink (beauty salon), 207 Hair International (beauty salon and spa), CT Nails, and Massage Solutions.