McDonald's

3.3
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4803 Leesburg Pike, Alexandria, VA
22302, United States

Hours

Reviews

3.3
982 reviews
5 stars
335
4 stars
173
3 stars
147
2 stars
83
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor communication from staff.

Management Concerns

Several reviews highlighted issues with management, including rude behavior towards employees and customers, leading to a negative atmosphere.

Food Quality

Customers frequently mentioned cold food, incorrect items, and dissatisfaction with the overall quality of meals.

Customer Experience

Many patrons expressed frustration with the lack of attention from staff, long wait times, and inadequate customer service.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and poor food handling practices.
  • JC
    John Craig
    Jan 5, 2026
    5.0
    This McDonald’s is consistently clean and quick. The only negative thing to say is the teenagers that go there after school can be loud and profane but that’s not McDonald’s fault
  • SM
    Sarah Monty
    Dec 20, 2025
    4.0
    Good place for a quick bite on the go
  • MA
    Mebratu Abatye
    Dec 16, 2025
    1.0
    Every time I order food from here there is one of the sandwich or menu item is missing. When I check the food, I corrected them on the spot. Sometimes I forget to check and this time it was the cheeseburge missing (small stuff), it was for my small kid, she cried at home . They are ignorant! when I called them. They hang up the phone on me multiple times. They were laughing behind. I can hear them. I am quite sure they are doing it on purpose and on too many customers, it’s probably fun for them. Disgusting people! Very bad management!
  • MM
    mabina
    Dec 12, 2025
    3.0
    I was in and out. Very fast service friendly staff and they got my order correctly.
  • LO
    Laurence OfNYC
    Dec 11, 2025
    4.0
    I pulled into the parking lot and a sense of dread came over me after I saw how long the drive through line was. It was too late though, I was committed. The guy who took my order spoke clearly and was well mannered. When I got to the first window, he collected my card with a smile and repeated my order to make sure that he had it right, which it was. At the second window, the girl had my meal ready and waiting, which was incredible, because the line just seemed to be moving too quickly. All of this took place in such a short period of time. I couldn't get a receipt from the first window and I asked her if it was possible for her to print and she did so with a smile. Something is happening at this mcdonald's, and it's a good thing. And young people should know when they're doing a good job, and they should know they can win when they're winning. Unfortunately, I'm not from this area or I would make this my go to mcdonald's.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4803 Leesburg Pike, Alexandria, VA?

McDonald's is open daily from 5:30 AM to 9:00 PM.

During what hours is the drive-through service open at this McDonald's?

The drive-through is open from 5:00 AM until 1:30 AM Monday through Saturday, and until midnight on Sunday.