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McDonald's

3.3
(1302 reviews)

Business Details

505 S Van Dorn St, Alexandria, VA
22304, United States
(703) 370-7652
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
505 S Van Dorn St, Alexandria, VA
22304, United States

Hours

Reviews

3.3
1,302 reviews
5 stars
455
4 stars
224
3 stars
189
2 stars
103
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness from staff and unprofessional behavior.

Food Quality

Customers reported inconsistent food quality, with issues such as cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and the presence of homeless individuals in the dining area.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
  • RR
    Roger
    Feb 22, 2026
    1.0
    This is the worst McDonald's I've ever been to. Crappy slow service here. Poorly prepared food. Homeless people camped out. They told me my food was taking so long because they gave it to someone else. Unless they gave it to someone in the drive thru, this is impossible because I was standing there the whole time after I ordered and no food came out. They made my chicken sandwich very sloppy with mayo and lettuce coming out of the sandwich on all sides. I'll def never be back to this McDonald's.
  • JC
    Jerman Castro
    Feb 21, 2026
    5.0
    Don luis Restaurant… es uno de los mejores para comer Excelente comida excelente servicio 100 x-ciento recomendado 👌
  • GM
    Gaby Murray
    Feb 17, 2026
    3.0
    Food was good service was bad. People that worked there were mean.
  • SG
    S G
    Feb 10, 2026
    1.0
    I visited this location today and used one of the self-order kiosks to place a to-go order for myself and my baby. I ordered a medium Big Mac meal with a strawberry drink (already an upcharge) and a double cheeseburger. During ordering, I selected four BBQ sauces, which the system clearly showed as $0.00 on my receipt. When I received my order and checked the bag, only two BBQ sauces were included. I politely asked the attendant for the remaining two. She informed me they only give two and that any additional sauces would cost 25 cents each. I explained that I specifically selected four sauces during ordering and that my receipt shows them as free. She dismissed this entirely and stated that the system was wrong and that sauces are only free with chicken nuggets. That response was frustrating and unacceptable. If the ordering system allows customers to select items at no cost—and the receipt reflects that—then the restaurant should honor it. Any system or pricing error is not the customer’s responsibility, and dismissing a customer instead of resolving the issue is poor service. This could have been handled easily by honoring the receipt or offering a simple courtesy fix. Instead, it left a negative impression and unnecessary frustration over something that should have been straightforward.
  • JM
    Jess Molnar
    Feb 5, 2026
    2.0
    Food was fine, but it was very concerning that the employees yelled at us out of the drive thru window as we started driving away because they had given us the incorrect menu item. They accidentally swapped it with the one for the car behind us. This could have caused an accident, as the employees asked my husband to back up and exchange that menu item back through the drive thru window. Overall, the team members we interacted with were very unprofessional and caused a dangerous situation.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 505 S Van Dorn St?

McDonald's at 505 S Van Dorn St is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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