McDonald's

3.3
1291 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
505 S Van Dorn St, Alexandria, VA
22304, United States

Hours

Reviews

3.3
1,291 reviews
5 stars
451
4 stars
223
3 stars
188
2 stars
101
1 star
328

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to accommodate special requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms.

Speed of Service

Customers frequently noted slow service times, particularly in the drive-thru.
  • GN
    Gul Nabi
    1 day ago
    1.0
    Rude and judgemental people.
  • CB
    Chris Bannon
    Nov 14, 2025
    5.0
    I recently tried the McDonald’s milkshake, and it was surprisingly nice!
  • DA
    dayana aragon
    Oct 26, 2025
    1.0
    The customer service experience was disappointing and lacked professionalism. I attempted to request a refund for an incorrect item provided to me. An elderly female staff member responded in a dismissive manner, rolling her eyes and walking away while I was still explaining the issue.
  • GR
    Gail Reid
    Oct 3, 2025
    1.0
    WHY DO WE HAVE TO PAY FULL PRICE FOR HALF A DRINK I PAID FOR A LARGE GOT A SMALL PORTION 🤷🏽‍♀️💯
  • JC
    Joseph Cardon
    Sep 27, 2025
    4.0
    I went to this McDonalds on the way back to my hotel because it was conveniently close. The food and fries tasted good, and they successfully made the most important items allergen free. They did not include the sauces that I ordered and failed to customize the two items that I ordered with customizations.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 505 S Van Dorn St?

McDonald's at 505 S Van Dorn St is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.