Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness from staff and unprofessional behavior.
Food Quality
Customers reported inconsistent food quality, with issues such as cold items, incorrect orders, and poorly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and the presence of homeless individuals in the dining area.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
RR
Roger
Feb 22, 2026
1.0
This is the worst McDonald's I've ever been to. Crappy slow service here. Poorly prepared food. Homeless people camped out. They told me my food was taking so long because they gave it to someone else. Unless they gave it to someone in the drive thru, this is impossible because I was standing there the whole time after I ordered and no food came out. They made my chicken sandwich very sloppy with mayo and lettuce coming out of the sandwich on all sides. I'll def never be back to this McDonald's.
JC
Jerman Castro
Feb 21, 2026
5.0
Don luis Restaurant… es uno de los mejores para comer Excelente comida excelente servicio 100 x-ciento recomendado 👌
GM
Gaby Murray
Feb 17, 2026
3.0
Food was good service was bad. People that worked there were mean.
SG
S G
Feb 10, 2026
1.0
I visited this location today and used one of the self-order kiosks to place a to-go order for myself and my baby. I ordered a medium Big Mac meal with a strawberry drink (already an upcharge) and a double cheeseburger. During ordering, I selected four BBQ sauces, which the system clearly showed as $0.00 on my receipt.
When I received my order and checked the bag, only two BBQ sauces were included. I politely asked the attendant for the remaining two. She informed me they only give two and that any additional sauces would cost 25 cents each. I explained that I specifically selected four sauces during ordering and that my receipt shows them as free. She dismissed this entirely and stated that the system was wrong and that sauces are only free with chicken nuggets.
That response was frustrating and unacceptable. If the ordering system allows customers to select items at no cost—and the receipt reflects that—then the restaurant should honor it. Any system or pricing error is not the customer’s responsibility, and dismissing a customer instead of resolving the issue is poor service.
This could have been handled easily by honoring the receipt or offering a simple courtesy fix. Instead, it left a negative impression and unnecessary frustration over something that should have been straightforward.
JM
Jess Molnar
Feb 5, 2026
2.0
Food was fine, but it was very concerning that the employees yelled at us out of the drive thru window as we started driving away because they had given us the incorrect menu item. They accidentally swapped it with the one for the car behind us. This could have caused an accident, as the employees asked my husband to back up and exchange that menu item back through the drive thru window. Overall, the team members we interacted with were very unprofessional and caused a dangerous situation.
What are the operating hours for McDonald's at 505 S Van Dorn St?
McDonald's at 505 S Van Dorn St is open 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service that operates 24/7.
What delivery services are available at this McDonald's?
The location offers delivery with options for same-day and no-contact delivery.
How can I order McDonald's food online from this location?
You can order online via McDonald's official delivery website or the McDonald's app available on both iOS and Android.
What payment methods are accepted at McDonald's 505 S Van Dorn St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, free WiFi service is available for customers at this McDonald's.
What types of food and dining options does McDonald's at this location offer?
They serve a variety of menu options including fast food, breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there any nearby coffee shops or places to grab a drink close to McDonald's?
Yes, Dunkin' coffee shop is nearby and is a convenient option if you're looking for coffee or donuts before or after your meal at McDonald's.
Which nearby places can I visit for car services while at McDonald's?
Nearby automotive and car service places include NTB - National Tire & Battery, Jiffy Lube Multicare, Koons Collision Repair Center, Tire Kingdom, and Exxon & Mobil Stations.
Are there other dining options near this McDonald's location?
Yes, there are various nearby restaurants such as Akasaka Japanese Restaurant, Papa John's Pizza, Savio's Italian Restaurant, Thai Lemon Restaurant, El Paraiso Mexican Restaurant, and Makeda Ethiopian Restaurant for more dining choices.
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