McDonald's

3.3
1299 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
505 S Van Dorn St, Alexandria, VA
22304, United States

Hours

Reviews

3.3
1,299 reviews
5 stars
454
4 stars
224
3 stars
188
2 stars
102
1 star
331

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and management, lack of professionalism, and dismissive attitudes.

Food Quality

Customers reported inconsistent food quality, with issues such as cold or improperly prepared items, missing ingredients, and unsatisfactory taste.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and the presence of homeless individuals in the dining area.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and problems with customization requests.

Speed of Service

While some customers noted fast service, others complained about long wait times and slow service, particularly during busy hours.
  • LR
    Luis Rivera
    Dec 24, 2025
    1.0
    How do you run out of breakfast at 5:45 am.
  • AR
    Aeliya Rose
    Dec 12, 2025
    1.0
    You buy $20-$25 dollars worth of food and when you ask for 1 extra hot sauce!! They don’t give it to you they wanna charge you. I asked for 1 more this lady work in night shift she walked away from the drive thru window and ignored me with bad attitude.
  • TB
    Tee Brown
    Dec 2, 2025
    5.0
    Short staffed so we had to wait but food was fresh and customer service was good!
  • MR
    M R
    Nov 29, 2025
    1.0
    Got our two coffees with both leads not sealed, hot coffee spilled all over us and the car. When we got home my children got spicy chicken instead of the crispy. Unbelievably bad management.
  • MT
    Marjorie Thomas
    Nov 27, 2025
    4.0
    I'm satisfied with the service I received.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 505 S Van Dorn St?

McDonald's at 505 S Van Dorn St is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.