Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,264 reviews
5 stars
441
4 stars
241
3 stars
198
2 stars
119
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor customer service experiences.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about dirty tables and unpleasant odors.
Food Quality
Customers frequently mentioned receiving cold food, incorrect items, and overall dissatisfaction with food quality.
Staff Attitude
There were multiple complaints about rude staff and lack of proper customer service training.
Location Design
Many customers criticized the new design of the location, citing issues with the drive-thru layout and overall functionality.
- SSStephen ShermanNov 15, 20251.0Saturday morning drive thru is the worst I have ever seen. Slow and unorganized. Each car took more than 5 minutes. And I was the third car back. They have this stupid guardrail in place at the drive-thru so you can't even exit if you wanted to. Do not come here. The worst McDonald's ever!
- OOOroboruityNov 13, 20251.0I ordered using the app for this location. I paid and even received a code. When I arrived at the restaurant they told me the code didn't work, and wouldn't give me my food. I was charged and never received any food.
- WCWendy CaballeroNov 3, 20251.0The service is trash, they don’t do table service to certain people
- DCDoctor CalamitousOct 19, 20251.0Is give it 0 stars if that was an option but the manager was nice to come service me after like sitting around making eye contact with one 2 of there employees for like 10 minutes straight before the manager came to help me she gets a star
- EKEmily KrachOct 8, 20252.0Unfortunately this McD has gone downhill after its renovation. It used to have such great and quick service. Sadly this is no longer the case. I've returned 3x post-reno, and each time the wait has been 15+ minutes. Disappointing, especially compared to how great this location used to be!
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in or pickup at McDonald's located at 3510 Duke St, Alexandria, VA?
This McDonald's location is open 24 hours a day, 7 days a week for dine-in and pickup services.
Is the McDonald's at 3510 Duke St open for drive-through service?
Yes, the drive-through at this McDonald's is open 24/7, every day of the week.
Does this McDonald's location offer delivery services?
Delivery is available, but the restaurant itself is closed for delivery every day, so delivery is not currently offered.
What contact options are available for placing an order at this McDonald's?
You can order using the McDonald's App available on both iOS and Android, or through their online order link.
What payment methods are accepted at the McDonald's on Duke St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any nearby public transportation options or landmarks to help locate this McDonald's?
Nearby landmarks include the Alexandria Skatepark and the Alexandria Police Department, which can help you orient yourself when finding the location at 3510 Duke St.
Are there other fast food restaurants near this McDonald's?
Yes, Wendy's and another McDonald's location are nearby, offering additional options if you're in the area.
What community services or government offices are close to the McDonald's at 3510 Duke St?
Nearby are the Alexandria City Public Schools and the Alexandria Police Foundation, which serve the community extensively.
Can I visit any recreational areas near this McDonald's for family or leisure activities?
Yes, the Alexandria Skatepark and Alexandria Skatepark Renewal are nearby for outdoor activities and leisure.