Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about soggy fries and low-quality items.
Cleanliness
Several reviews mentioned cleanliness issues, including messy bathrooms and flies in the soda fountain.
Speed of Service
While some customers noted fast service, others reported long wait times and slow drive-thru experiences.
KK
Kevintheg
4 days ago
4.0
Decent McDonald’s
VH
Vicki Harrod
Feb 21, 2026
1.0
ordered a sausage biscuit got home and realized there was no sausage included
terrible customer service they told me I couldn’t get another sandwich because breakfast was over. Keep in mind. I got my breakfast at 9:30.
AQ
Amorita Quintanilla
Jan 15, 2026
1.0
These employees are always rude! As much as I come here I am getting tired of how nasty some of the employees talk to you, they cant read, get orders wrong and when you check your order they insult you. Went today and they put all of my big order in 1small back and dumped the fries upside down and gave me opened sauce! in my bag! When I asked if my mustard was in the bag she comments "isnt it on th order ticket" well most of the time it is and you forget it, and yes it was in there complete opened and spilling all over the 3 order of fries you put in the bag upsaide down. Do yourself a favor got to King street location where they are always nice and do not charge you for 2 sauces for your nuggets.
AS
Andrew Shay
Dec 10, 2025
5.0
Fast and they always get the order correct
BB
bey beoy
Nov 11, 2025
1.0
They will mess up your order and get an attitude. Just go to the one in Old Town.
What are the regular operating hours of McDonald's at 121 W Glebe Rd, Alexandria?
The McDonald's at 121 W Glebe Rd operates daily from 6:00 AM to 10:00 PM on weekdays and Saturdays, with extended hours until 11:00 PM on Sundays.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sunday.
Can I order delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available from 6:00 AM to 11:00 PM Monday through Saturday, and until 10:00 PM on Sunday.
What order and payment options does McDonald's offer?
McDonald's supports ordering through their mobile app and website, and accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What types of cuisines and food options can I expect at this McDonald's?
This McDonald's offers a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby automotive services where I can take my car after visiting McDonald's?
Yes, nearby automotive service options include Greg's Automotive Service, Mr. Wash Car Wash, Alexandria Volkswagen dealership, Lube-It oil change, and Valvoline Instant Oil Change.
What local grocery stores are close to McDonald's if I want to shop after eating?
El Paisa Grocery, Foodway, and Food Star are nearby grocery stores and supermarkets you can visit after your meal.
Are there any nearby parks or community outdoor spaces near McDonald's?
Hume Springs Park and Dale Street Community Garden are nearby places where you can enjoy outdoor activities near McDonald's.
How can nearby convenience stores or shops help me during a visit to this McDonald's?
Nearby convenience stores like 7-Eleven and retail shops such as Tobacco Hut can be convenient stops for snacks, drinks, or other items before or after dining at McDonald's.
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