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McDonald's

3.8
(1679 reviews)

Business Details

1000 N Henry St, Alexandria, VA
22314, United States
(571) 312-3286
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 N Henry St, Alexandria, VA
22314, United States

Hours

Reviews

3.8
1,679 reviews
5 stars
755
4 stars
377
3 stars
263
2 stars
88
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, highlighting specific staff members for their exceptional customer care.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with mobile app orders, indicating a need for improvement in order accuracy.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others reported issues with undercooked items and overall dissatisfaction with food quality.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with the bathrooms and overall atmosphere.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing relative to the quality and portion sizes of the food.
  • HL
    H Lauree
    Jan 21, 2026
    1.0
    I was directed to use the app in the drive through today and after driving back to work find that my Big Mac box has a Fish sandwich in it. Of all the things, this is the absolute worst swap you could have made.. Literally the one thing I cannot eat. Of course the app directs me to call the store for a refund and your number will not even ring. My mobile order number was OX05 if you guys could please facilitate that refund.
  • TM
    Taneil Malcolm (Middknightblack)
    Jan 18, 2026
    5.0
    N/A
  • PO
    Panda Ovanni
    Jan 14, 2026
    4.0
    we got Bacon QTR Cheese and they were seems like the TV, also very good flavor and hot enough so thanks so much to the guys today at 6:37 p.m.
  • AC
    Alex Chen
    Jan 2, 2026
    2.0
    Please make sure to cook your chicken fully. I ordered a chicken sandwich and the chicken tastes mushy and looks a little transluscent. It's undercooked.
  • MM
    Michael Munozcano
    Jan 1, 2026
    2.0
    Drive thru is wholly incapable of giving you your order at the window. 4 of out 5 times we get told to park in the drive thru slots out front. I'm posting as I wait in Slot 1 for orange juice. It's been 10 minutes, and it's juice.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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