Jimmy John's

3.4
214 reviews

About

Sandwich Restaurant

Location

Jimmy John's
330 John Carlyle St, Alexandria, VA
22314, United States

Hours

Reviews

3.4
214 reviews
5 stars
89
4 stars
32
3 stars
27
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders and a lack of efficiency among staff.

Staff Attitude

Many reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, indicating a need for better training and communication.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Food Quality

While some customers enjoyed the sandwiches, others criticized the quality and portion sizes, suggesting inconsistency in food preparation.
  • TE
    TANNER EADES
    Jan 4, 2026
    5.0
    Dre and the rest of the teams Customer Service was is amazing. The food is delicious. One of the best Jimmy John’s I’ve been to in the state.
  • ET
    Ethan Trosper
    Oct 12, 2025
    1.0
    Who closes at 3pm?!
  • WG
    Will Goldscheitter
    Aug 3, 2025
    2.0
    Completely dead on a Sunday and these people still messed up my sandwich. Didn’t even request anything extra but they decided to add on 5 lbs on mayo. Also their fountain drink machine is broken too. Not coming back here