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Giant Food

4.3
(896 reviews)

Business Details

3131 Duke Street, Alexandria, VA
22314, United States
(703) 461-6198
https://stores.giantfood.com/va/alexandria/3131-duke-street

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
3131 Duke Street, Alexandria, VA
22314, United States

Hours

Reviews

4.3
896 reviews
5 stars
500
4 stars
252
3 stars
81
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for helpfulness, while others were reported as rude or unprofessional.

Cleanliness

The store is frequently noted for being clean and well-organized.

Security Issues

Several customers expressed discomfort with security practices, feeling racially profiled or overly monitored.

Product Availability

Customers reported issues with stock levels, particularly in the deli and baby food sections, leading to frustration.

Pricing

Prices are often described as high, with some customers noting that while there are good sales, overall costs remain a concern.
  • SA
    Shirley Andrews
    4 days ago
    5.0
    Good selection
  • JF
    Jay Fisher
    Jan 31, 2026
    1.0
    Do not do online pick up here. This place is a joke. They have no idea what they’re doing. You will stand around 20 minutes waiting for them to get your order
  • FL
    fatiha lahrach
    Jan 22, 2026
    5.0
    Good service. Employees know their job and willing to walk with thr customers Thanks.
  • LL
    laila
    Jan 12, 2026
    1.0
    I normally don’t visit Giants but after January 11th at around 9:50 pm, I won’t be back. My friend & I headed into the store for 1 item in the alcohol section. We went to the left side of the store & realized the alcohol wasn’t in the back of the store so we began to walk to the front & a security guard began to follow us. We then found the alcohol section & spent about 3 mins looking for the item we wanted & after we realized we weren’t able to find it, we went towards the front of the alcohol section & picked up something else. Walking towards the front, I noticed the security guard began to watch & stand in front of the alcohol like we planning to steal. & I told my friend, that he was watching us. As we picked up our 1 item, we began to walk through the produce. That’s when the security guard began to follow us again for no reason, other than we were 2 African American girls. So my friend stopped to ask him if “he was okay?” or “if there was a problem” This guy proceeded to fake look at the produce, like no you got caught & now you tryna act like you weren’t following us. He even followed us to self checkout…where he was continuing to make eye contact with my friend & to see if we PAID FOR OUR ONE ITEM. As we were paying for it the employee with the name “Shannah” began to look at my ID like it was fake, which was also very weird. This was a terrible & racist experience. After exiting the store, I called the customer service & let them know & the lady on the phone clearly seemed not to care.
  • AE
    Adrianne Edwards
    Jan 3, 2026
    1.0
    I’ve been going to this Giant for the past 10 years, but unfortunately have had to stop going because of bad treatment I’m constantly being harassed by the security! I’ve never not paid for my goods so to have this man follow me and then accost me I’m the parking lot for not returning my cart/wanting to see my receipt is awful. This has happened several times which is why I don’t go! I understand that you need security, but accosting customers for minding their own business is too much. I’m not the only person with this complaint.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food at 3131 Duke Street, Alexandria?

Giant Food is open daily from 6:00 AM to 10:00 PM. On holidays, hours may vary—please check specific dates for exact times.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers both in-store pickup and contactless delivery services in its area.

Brand Certified Facts from Giant Food

Giant Food partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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