Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
891 reviews
5 stars
496
4 stars
252
3 stars
81
2 stars
22
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful, while others were reported as rude or unprofessional.
Store Cleanliness
The store is generally noted for being clean and well-kept, although some customers reported issues with cleanliness in specific areas.
Product Availability
Customers expressed frustration with stock levels, particularly in the deli and baby food sections, and noted that some items were frequently out of stock.
Pricing
Many customers found the prices to be high, although some appreciated the sales and promotions available.
Security Concerns
Several reviews mentioned discomfort with security presence and perceived racial profiling, impacting the shopping experience negatively.
- LLlaila1 day ago1.0I normally don’t visit Giants but after January 11th at around 9:50 pm, I won’t be back. My friend & I headed into the store for 1 item in the alcohol section. We went to the left side of the store & realized the alcohol wasn’t in the back of the store so we began to walk to the front & a security guard began to follow us. We then found the alcohol section & spent about 3 mins looking for the item we wanted & after we realized we weren’t able to find it, we went towards the front of the alcohol section & picked up something else. Walking towards the front, I noticed the security guard began to watch & stand in front of the alcohol like we planning to steal. & I told my friend, that he was watching us. As we picked up our 1 item, we began to walk through the produce. That’s when the security guard began to follow us again for no reason, other than we were 2 African American girls. So my friend stopped to ask him if “he was okay?” or “if there was a problem” This guy proceeded to fake look at the produce, like no you got caught & now you tryna act like you weren’t following us. He even followed us to self checkout…where he was continuing to make eye contact with my friend & to see if we PAID FOR OUR ONE ITEM. As we were paying for it the employee with the name “Shannah” began to look at my ID like it was fake, which was also very weird. This was a terrible & racist experience. After exiting the store, I called the customer service & let them know & the lady on the phone clearly seemed not to care.
- AEAdrianne EdwardsJan 3, 20261.0I’ve been going to this Giant for the past 10 years, but unfortunately have had to stop going because of bad treatment I’m constantly being harassed by the security! I’ve never not paid for my goods so to have this man follow me and then accost me I’m the parking lot for not returning my cart/wanting to see my receipt is awful. This has happened several times which is why I don’t go! I understand that you need security, but accosting customers for minding their own business is too much. I’m not the only person with this complaint.
- BHBernadette HughesDec 17, 20255.0My experience was very good 👍
- SHSss HilOct 25, 20254.0This store reminds me of Stop and Shop and Publix combined. Great store but pricey.
- JGJoseph GivensSep 17, 20255.0The entire store is well-kept, with fresh produce and vegetables, fully stocked shelves, and a bakery with superb treats. Everyone who works there is always courteous and willing to help those in need. Will always shop here whenever I am in town for the weekend or an extended holiday. Five Stars and highly recommend to all.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food at 3131 Duke Street, Alexandria?
Giant Food is open daily from 6:00 AM to 10:00 PM. On holidays, hours may vary—please check specific dates for exact times.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers both in-store pickup and contactless delivery services in its area.
Where is Giant Food located?
Giant Food is located at 3131 Duke Street, Alexandria Commons, Alexandria, VA 22314, United States.
Can I shop online and use coupons at Giant Food?
Yes, you can shop online for coupons, loyalty rewards, and start your online order through Giant Food's website.
What special services are available at Giant Food?
Giant Food provides services including flu vaccination, Peapod grocery delivery, mobile SCAN IT! mobile scanning, Redbox rentals, UPromise rewards, Western Union money transfers, Coinstar coin counting, and a Starbucks within the store.
How can I contact Giant Food by phone or fax?
You can call Giant Food at +1 703-461-6198 or fax at +1 703-461-6190.
Is there a bank or ATM near Giant Food to help with cash needs?
Yes, First National Bank ATM and Coinme services are nearby, convenient for cash withdrawals and currency exchange.
Are there any pharmacies near Giant Food for additional prescription services?
Yes, the Giant Pharmacy is located nearby, offering pharmaceutical and retail services for your convenience.
Where can I grab a coffee or snack near Giant Food?
Starbucks is located near Giant Food, perfect for a coffee break before or after your shopping trip.
What local dining options are near Giant Food for a meal after shopping?
Nearby dining options include Glory Days Grill, Noodles & Company, and Lone Star Steakhouse, offering a variety of cuisines for a satisfying meal.