Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
Location
Hours
Reviews
4.3
1,017 reviews
5 stars
584
4 stars
276
3 stars
75
2 stars
30
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others report unprofessional behavior and long wait times at customer service.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Pricing Issues
Customers frequently mention that prices are high compared to competitors, with some expressing dissatisfaction over perceived value.
Self-Checkout Problems
Many customers experience frustrations with slow and glitchy self-checkout machines, leading to a negative shopping experience.
Product Quality
Concerns about the quality of produce and other items, with reports of expired or spoiled products affecting customer satisfaction.
- EKErica KilgoreNov 6, 20255.0This is the Giant I normally go to as it's the one that is directly between my house and work. After a particularly rough (and LONG) day on Sunday 11/2, I stopped in for some sushi, and was helped by Gus at the customer service desk (he was wearing a jersey- Go Commanders!), and I don't know what that man is getting paid, but it is not enough. He went above and beyond for me, all so I could get some extra spicy mayo for my sushi. Gus, I appreciate your kindness more than I can say, and thank you for letting me be so particular about my spicy mayo. THANK YOU!
- MJMeredith JacobOct 18, 20251.0Self checkout machines are so slow and glitchy I regret shopping here every time I go.
- SSSean StaffordAug 8, 20251.0I go to this giant sporadically because it’s the only store next to my job. Every time I need to go to customer service for something there is never someone available to help. If there is someone they take about 15 to 20 minutes to come to the front desk. There’s a couple good workers who actually do their jobs with urgency and I am not talking about them. There’s this woman who is there as soon as the store opens and is never where you need her to be. Then takes her time trying to help. I spend a lot of money at this giant and I’m pretty sure they don’t treat other people this way. Security acts like you’re going to steal or a “high risk” but I spend more money in this giant than their pay checks. I go to self check out because the cashiers move at the slowest pace. Could we please find a resolution. And if certain items can’t be bought until customer service opens (8am e/t) then have every one on the same page. It’s been times where a cashier would say “customer service does not open until 8am, so I can’t get you what you need,” but then the customer service rep. Would come out the back and give the item I was waiting to get. Not on the same page and terrible customer service.
- EVEric VaughnJul 1, 20255.0Very convenient grocery store, steps away from the Potomac Yard station.
- LSLaura SchwartzJun 5, 20255.0Fantastic service - was able to locate and pick up a lost item. Thanks so much!
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food at 621 East Glebe Road, Alexandria?
Giant Food is open daily from 6:00 AM to 10:00 PM. On holidays, hours vary, for example, on Thanksgiving Day it closes at 5:00 PM.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers in-store pickup and delivery services, including safe curb-side pickup and contactless delivery in the store's area.
How can I place an order at Giant Food?
You can place an order online at http://www.giantfood.com or use their iOS app available on the App Store.
What special services are available at the Giant Food store in Alexandria?
The store offers several services including Scan It! Mobile, RedBox rental, Coinstar machines, Starbucks coffee, and a PNC Bank branch.
Where is Giant Food located?
Giant Food is located at 621 East Glebe Road, Alexandria, VA 22305, USA.
Are there any nearby coffee shops to Giant Food?
Yes, there is a Starbucks coffee shop nearby, which is convenient for grabbing a coffee before or after your grocery shopping at Giant Food.
What financial services are near Giant Food?
Nearby financial services include PNC Bank, First National Bank ATM, Coinme ATM, Western Union for money transfers, and financial advisors from Edward Jones.
Are there any nearby automotive services around Giant Food?
Yes, customers can find automotive services nearby such as Bingo Tire & Auto Service for repairs, Montana Capital Car Title Loans, Angelos Car Radio for car stereo accessories, and Washingtonian Luxury Limousine for limo services.
What nearby recreational or community services can I visit around Giant Food?
Nearby community services include Liberty's Promise, a wildlife sanctuary and environmental conservation organization, and music production at Depth Charge Studios.
Is there a pharmacy available at or near Giant Food?
Yes, Giant Food includes a Giant Pharmacy at the same location for convenient prescription needs.