Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3525 Richmond Hwy in Alexandria is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
622 reviews
5 stars
347
4 stars
147
3 stars
53
2 stars
28
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, although some noted issues with greasiness and inconsistency.
Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and rude staff.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the value did not match the cost of the meals.
Cleanliness
While some customers found the restaurant clean and well-kept, others reported unsanitary conditions, particularly in the bathrooms.
Positive Staff Interactions
Despite some negative service experiences, several reviews mentioned friendly and helpful staff, particularly highlighting individual employees.
- ARAlexandra Hope RadocchiaNov 4, 20255.0I like this Five Guys a lot - friendly staff, cozy seating and a great place for reading with my dinner.
- CSChris SeamanOct 26, 20251.0Honestly no idea how this chain is still alive. $20.51 for a burger, small fry, and water cup, eating at the restaurant. Burger comes out with completely cold, unmelted cheese. Ask for it to get warmed up, manager acts like this was an inconvenience. Took a refund and left. Off you go, five guys, I’m over it. Better off spending half the price at the ihop next door.
- AAAnnOct 5, 20254.0What kind of sorcery is this? Five Guys’ fries are so good it’s almost a problem. I’m trying not to go back tomorrow… but those free peanuts keep calling.
- JWJohn WhiteSep 29, 20254.0Best burgers!!
- GFgeorge freemanSep 3, 20255.0Love ❤️ 5 guys
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys does not accept reservations.
What are the operating hours of Five Guys at 3525 Richmond Hwy?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at Potomac Yard, Alexandria?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Does Five Guys offer in-store pickup for orders?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys menu customizable?
Yes, Five Guys offers over 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Are there gluten-free options at Five Guys?
While some ingredients contain gluten, many sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists, so please consult allergen charts for details.
What nearby dining options are available around Five Guys at Potomac Yard?
Nearby dining options include &pizza - Potomac Yard, CAVA (Mediterranean cuisine), Don Pablo's Mexican Kitchen, Chipotle Mexican Grill, IHOP, and Pardon My Cheesesteak.
What entertainment options are close to Five Guys at 3525 Richmond Hwy?
Potomac Yard Movie Theater and Potomac Yard Center shopping complex are nearby for entertainment and shopping before or after your meal.
How can nearby landmarks assist in finding this Five Guys location?
Nearby landmarks like Ruby Tucker Park and The Preston Condominium can help orient you when visiting Five Guys at Potomac Yard.