Dunkin'

3.6
205 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alexandria, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4700 S King St, Alexandria, VA
22302, United States

Hours

Reviews

3.6
205 reviews
5 stars
96
4 stars
32
3 stars
16
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant issue with customer service, particularly with rude and unprofessional behavior from management and staff.

Product Quality

While some customers enjoyed the food and drinks, there were multiple complaints about incorrect orders and poor quality, such as burnt food and improperly made drinks.

Staff Friendliness

Some reviews highlighted friendly staff, but many others noted a lack of warmth and engagement from employees, particularly from management.

Cleanliness

Several customers reported that the location was not clean, with specific mentions of unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent product availability, leading to customer frustration.
  • AZ
    Amina Zafar
    Nov 9, 2025
    1.0
    The one female employee was incredibly condescending and stopped the original employee from remaking my drink because it was inedible. They had exactly zero customers at the time and we had to trash the original drink because it was disgusting. If we're spending $5+ on a drink it should, at the very least, be edible.
  • CC
    Chi Yon Cho
    Oct 30, 2025
    5.0
    Giving five stars to the friendly staff, a young woman. The quality of the donuts are the same with other locations.
  • MK
    Michael Kareff
    Sep 11, 2025
    1.0
    Really bad customer service
  • SK
    Sadiqul “Sadi_cool” Khan
    Sep 10, 2025
    1.0
    The manager was rude and completely messed up my big order. Instead of trying to fix the problem, they brushed it off and showed no real customer service skills. The whole experience was disappointing and frustrating.
  • RW
    Rich Weigel
    Aug 18, 2025
    5.0
    They make my iced caramel coffee the way it should be made. Much appreciated!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Alexandria, VA?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Friday, and from 6:00 AM to 7:00 PM on Saturdays and Sundays.

Does Dunkin' Alexandria offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.