Dunkin'

3.8
399 reviews

Business Details

(703) 461-3282
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alexandria, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
504D S. Van Dorn St, Alexandria, VA
22304, United States

Hours

Reviews

3.8
399 reviews
5 stars
197
4 stars
83
3 stars
39
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their friendliness and efficiency, others were criticized for being rude and unhelpful.

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong items and missing components, leading to dissatisfaction.

Speed of Service

Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.

Cleanliness and Facilities

Concerns were raised about cleanliness, particularly regarding the bathrooms, and some customers noted issues with equipment being out of service.

Product Quality

Several customers expressed disappointment with the quality of food and drinks, mentioning stale donuts and poorly made coffee.
  • SH
    Sultan Al Hadidi
    Jan 28, 2026
    1.0
    One of the worst customer service
  • NI
    Noman Ismail
    Jan 17, 2026
    5.0
    Evening vibes at Dunkin’ Donuts were spot‑on thanks to Sabrina! ☕️ She greeted me with a smile, whipped up a perfect hot coffee, and served fresh, tasty bites. Service was lightning fast and super friendly. If you swing by after work, ask for Sabrina – you’ll feel the difference.5 star for sabrina
  • TT
    Travis
    Jan 9, 2026
    1.0
    No lock on bathroom door. Terrible.
  • BP
    Bryant Pegues
    Jan 7, 2026
    4.0
    I clearly asked for a certain donut, one donut. I got a totally different donut. Check your order. One donut.
  • GQ
    Guillermo Quant
    Dec 5, 2025
    5.0
    The staff here is very friendly and very kind. One of the cashiers, Corey whom was very kind, patient and knowledgeable in his field. He should be a manager running the store. Will definitely come here again because of him. I wish more people are like him.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Alexandria, VA?

Dunkin' in Alexandria, VA is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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