Dunkin'

3.5
283 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alexandria, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5836 N Kings Highway, Alexandria, VA
22303, United States

Hours

Reviews

3.5
283 reviews
5 stars
130
4 stars
39
3 stars
26
2 stars
24
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, both in-store and for mobile orders.

Food Quality

Issues with food quality, including stale items, undercooked food, and cleanliness concerns.

Cleanliness

Restrooms and overall cleanliness were often criticized, with reports of unsanitary conditions.

Staff Training

Inconsistent staff training led to confusion and mistakes in order preparation.
  • SN
    Sarah Noel
    Jan 3, 2026
    1.0
    Woefully understaffed and always out of things. I had to wait in line for ten minutes because only one person was working on a Saturday afternoon. I got to the front to only be told they were out of both drinks. Not the first, second, or third time this has happened. Absolutely ridiculous for a store near a metro stop.
  • AB
    Abby Brown
    Dec 14, 2025
    1.0
    Ordered food from Dunkin’ Donuts and I am extremely disappointed. My husband brought Dunkin’ home for us, and every item was a letdown. The egg was discolored, the croissant was stale, and the hash browns tasted like they came straight from the freezer—they weren’t cooked all the way and had cold spots. On top of that, the phone number listed doesn’t even work, which is beyond frustrating. This experience was unacceptable—if I could leave zero stars, I would. I will be returning with my receipt to get a refund.
  • LB
    Letez Botha
    Dec 13, 2025
    1.0
    Today was my first time going back to this store after a very long time. I’m just never impressed! But today was it again for me. Customer service was bad and so was my order. My iced coffee was the only thing they got right
  • KA
    Karen Aleman
    Nov 18, 2025
    3.0
    Best Dunkin location around me that gets my drink right. 95% of the time my drink is made perfect and on time. I order mobile. I’ve only had like 2 times where my sandwich was burnt and hash browns still served like that where I complained. There are some mornings that my hashbrowns are missing or an order of munchkins. I have to always check the bag and taste my drink before I walk away. I have noticed some mornings specifically where my drink is slightly off depending who the staff is.
  • AA
    Ana Alvarado
    Nov 9, 2025
    1.0
    Flies everywhere all over the donuts. I didn’t realize until my child told me not to eat the donuts claiming they saw flies and when I walked past the donut shelves I saw many flies over the glazed donuts and they looked really dry. Worst Dunkin’ Donut place I’ve been to. I’ve seen so much better than this.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Alexandria, VA?

Dunkin' Alexandria is open Monday to Saturday from 5:00 AM to 6:00 PM, and Sundays from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery or pickup services?

Yes, Dunkin' in Alexandria offers both delivery and curbside pickup services.