Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Alexandria, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Staff Attitude
Feedback varied on staff demeanor, with some praising kindness while others noted rudeness and lack of professionalism.
Product Availability
Customers frequently mentioned the unavailability of popular donuts and inconsistent quality of food and drinks.
Cleanliness
The cleanliness of the store received mixed reviews, with some noting a clean environment while others pointed out unsanitary conditions.
KM
Kevin michaelson
Feb 25, 2026
1.0
if i could give this place 0 stars i would it’s a TERRIBLE environment with awful management the store is disgusting and the manager treats her staff like minions and it’s disgusting i will never return to this store
JB
Jim Brown
Feb 18, 2026
5.0
Ordered multiple items for a meeting and they did a great job. The order was ready on time and they provided everything.
DJ
Dave Jakes
Jan 14, 2026
4.0
I visit this franchise location apporximately 3-4 times a week, all year long. Last week Dunkin' premiered protein milk, and I was excited to try it. When I looked at my app for the price, a XL cup of coffee cost $0.75 more than my regular order.
I contacted Dunkin corporate to inquire about the nutrition values and the cost hike, they said that although they provide guidance for pricing that different franchisees can set their own prices. This makes sense, because I visited a different location last week and they said they would not charge me anything.
So then I went to see how much difference in unit price the two options were at a grocery store - at our local safeway, half and half was $0.11 a fluid ounce, and Lactaid protein milk was also $0.11 a fluid ounce. Therefore, the price hike at this Dunkin franchise location is completely contrived.
I hope that the owner of this franchise realizes this! We really shouldn't be charged anything different than what a normal coffee with cream costs.
EJ
Evelin Jolie
Dec 13, 2025
1.0
If I could give this place zero stars I would! I came in to Dunkin to purchase 2 dunk lattes the front cashier was a skinny Hispanic young lady who was extremely rude and made my order completely wrong in the system. The barista if that’s what you want to call her was an older Hispanic lady who did not understand English. I am a Hispanic woman myself and I say this as a customer, I find it incredibly unhelpful having someone who does not speak English in service industry. I politely asked for refund as my drinks were made incorrectly and sloppy as hell, the managers refused to refund me. I will be contacting my bank and the police on this matter
DB
dilianna bustillos
Nov 30, 2025
1.0
Dunkin donuts that doesn't have regular glazed donuts.