Domino's Pizza

3.3
273 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Alexandria? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 500 North Henry St. .

Location

Domino's Pizza
500 North Henry St., Alexandria, VA
22314, United States

Hours

Reviews

3.3
273 reviews
5 stars
121
4 stars
27
3 stars
21
2 stars
17
1 star
87

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, with some orders taking over two hours and arriving cold or incorrect.

Service Quality

Feedback indicates inconsistent service quality, with some customers experiencing rude staff and poor communication, while others praised friendly and helpful employees.

Food Quality

While many customers enjoyed the pizza and other menu items, there were complaints about food being cold, improperly prepared, or lacking flavor.

Hygiene Concerns

Several reviews raised concerns about cleanliness and food handling practices, including employees not using gloves when preparing food.

Staffing Issues

Many reviews noted that the location appears understaffed, leading to slow service and order fulfillment problems.
  • T3
    Taylor Grayson 33
    Oct 17, 2025
    4.0
    Ordered delivery to Gaylord national harbor hotel. Delivery charge is $6. Coupon 2 or more for 6.99. Both items I got were a little more bc of delivery. Pizza was good and Parmesan knots! They threw in another marinara! Took about 25 min to deliver. $23.33 was total. $16.02 was for the 2 items. Should have been 14 something
  • EB
    Erdeniz Ozgun Bas
    Oct 4, 2025
    4.0
    I visit there regularly. It seems understaffed, the service is slow but they are trying their best. They mixed up my order once, but they made it right when I told them.
  • FL
    Fernando Leiva-Duran
    Aug 26, 2025
    5.0
    Great pizza and great service.
  • VM
    Vera Mendenhall
    Aug 9, 2025
    1.0
    My daughter ordered a pizza using her debit card an hour prior to closing and provided the address for delivery to the Manager. The Mgr on duty said it would take 40 minutes. After 40 minutes passed, no pizza was delivered. When my daughter called to get a status on the delivery, the Mgr informed her that the order wa cancelled because it is not in their delivery zone. Per the website when selecting the Domino's location, per the driving directions on website, it was 5 minutes by car from the delivery location. The Mgr didn't take initiative to call the customer back but let the customer wait 40+ minutes to pass until the customer calls to inform her that she's not getting any food. In addition, her refund will take 5-7 days. I'm not sure if the position requirements but this individual is not the appropriate person to serve because he's causing unnecessary frustration and stress to customers. He doesn't have the knowledge and experience be familiar with the area this location serves when a customer provides his/her address. Instead, he accepted the, the money and then cancelled without any follow-up with the customer. He didn't care about the manner in which he failed to exhibit professionalism serving in a managerial position under the Domino's franchise. This individual is not representing Domino's in a positive and memorable experience!!
  • BS
    Brianna Seals
    Jul 31, 2025
    1.0
    Do an order check before you leave, they’re not be fulfilled as ordered

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Alexandria offer?

Domino's Pizza offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.

What are the operating hours for Domino's Pizza at 500 North Henry St., Alexandria?

Domino's Pizza is open daily from 11:00 AM to 12:00 AM (midnight).