Chipotle Landmark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food being overly salty, bland, or poorly prepared, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and lack of friendliness.
Portion Sizes
Several customers expressed frustration over small portion sizes and being charged extra for additional ingredients.
Cleanliness and Sanitation
There were complaints about unsanitary conditions, including hair found in food and general cleanliness issues.
RR
Rome B (Rome)
Jan 1, 2026
1.0
I travel often. I never had a nasty bowl until today. Restaurant was also filthy. It was more lettuce and cheese on the tables than in the refrigerator.
JH
Juwan Haight
Jan 1, 2026
1.0
After I witnessed the under potions. I calmly asked your manager Maria, are the employees trained to under scoop meat(specifically) . Instead of answering the question. She proceeded to mention the other components to the meal with arrogance. Not accessing the situation. She proceeded to make online orders, far from professional..thats your management for the Alexandria location? Hm...
RR
rcsabotage
Dec 24, 2025
4.0
I have a moderate level of Spanish. I tipped 5 dollars for a salad. I didn't speak besides my order. They were speaking badly about customers. White people understand what you are saying
SS
Shawn
Nov 26, 2025
1.0
You want to charge me for extra fajitas?! I came for the bogo, but when I asked for extra fajitas, he said I had to pay extra. Is that a thing now ? What a piece of baloney. Been coming to chipotle and never heard of this. Please explain.
WG
Whitney Garcia
Nov 18, 2025
1.0
The food is always either extremely salty or underseasoned. This time it was extremely salty to the point of being inedible. Never coming back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill serve?
Chipotle Mexican Grill is a fast-casual restaurant chain offering customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 6242 Little River Tpke?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Can I order food online or get delivery from this Chipotle location?
Yes, you can order online through their website or app, and they offer both in-store pickup and delivery services.
Does Chipotle Mexican Grill offer any rewards or promotions?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is this Chipotle location LGBTQ welcoming?
Yes, this location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Mexican Grill?
Chipotle accepts credit cards and also offers gift cards for payment.
Where is Chipotle Mexican Grill located and what are nearby landmarks?
Chipotle Mexican Grill is located at 6242 Little River Tpke, Alexandria, VA 22312 in Fairfax. Nearby landmarks include Gamestop, Valentino's New York Style Pizza Kitchen, and KFC.
What nearby restaurants can I visit alongside Chipotle Mexican Grill?
Nearby restaurants include Quickway Japanese Hibachi, Rita's Water Ice, Subway, Win Buffet, Umai Fusion Buffet, Rice and Spice Thai Restaurant, and Thai at Landmark, offering a variety of cuisines from Japanese to Thai and American fast food.
Are there any nearby services that could be convenient when visiting Chipotle?
Yes, nearby services include PNC Bank for banking needs, KeyMe Locksmiths for locksmith services, and Rent-A-Center for rental furniture services.
How can I find Chipotle Mexican Grill if I'm using local transit or visiting nearby shopping centers?
Chipotle is located near popular spots like Gamestop and Rent-A-Center in Alexandria's Landmark area, making it easy to find within a bustling shopping district. Visiting these nearby places can help orient you toward the Chipotle location.