Chipotle Mexican Grill

3.7
681 reviews
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About

Mexican Restaurant
Chipotle Landmark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6242 Little River Tpke, Alexandria, VA
22312, United States

Hours

Reviews

3.7
681 reviews
5 stars
316
4 stars
132
3 stars
56
2 stars
43
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being overly salty, bland, or poorly prepared, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and lack of friendliness.

Portion Sizes

Several customers expressed frustration over small portion sizes and being charged extra for additional ingredients.

Cleanliness and Sanitation

There were complaints about unsanitary conditions, including hair found in food and general cleanliness issues.
  • RR
    Rome B (Rome)
    Jan 1, 2026
    1.0
    I travel often. I never had a nasty bowl until today. Restaurant was also filthy. It was more lettuce and cheese on the tables than in the refrigerator.
  • JH
    Juwan Haight
    Jan 1, 2026
    1.0
    After I witnessed the under potions. I calmly asked your manager Maria, are the employees trained to under scoop meat(specifically) . Instead of answering the question. She proceeded to mention the other components to the meal with arrogance. Not accessing the situation. She proceeded to make online orders, far from professional..thats your management for the Alexandria location? Hm...
  • RR
    rcsabotage
    Dec 24, 2025
    4.0
    I have a moderate level of Spanish. I tipped 5 dollars for a salad. I didn't speak besides my order. They were speaking badly about customers. White people understand what you are saying
  • SS
    Shawn
    Nov 26, 2025
    1.0
    You want to charge me for extra fajitas?! I came for the bogo, but when I asked for extra fajitas, he said I had to pay extra. Is that a thing now ? What a piece of baloney. Been coming to chipotle and never heard of this. Please explain.
  • WG
    Whitney Garcia
    Nov 18, 2025
    1.0
    The food is always either extremely salty or underseasoned. This time it was extremely salty to the point of being inedible. Never coming back.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill serve?

Chipotle Mexican Grill is a fast-casual restaurant chain offering customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 6242 Little River Tpke?

Chipotle is open daily from 10:00 AM to 11:00 PM.