Business Details
About
Mexican Restaurant
Chipotle Landmark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
676 reviews
5 stars
315
4 stars
131
3 stars
56
2 stars
43
1 star
131
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overly salty, burnt, or bland dishes, and some experienced food poisoning.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Portion Sizes
Several customers complained about small portion sizes and inconsistency in food quantity compared to other locations.
Cleanliness
Customers noted that the restaurant was often messy, with dirty tables and unsanitary conditions.
Overall Experience
Overall, many customers expressed disappointment with their experiences, citing a decline in quality and service at this location.
- WGWhitney Garcia6 days ago1.0The food is always either extremely salty or underseasoned. This time it was extremely salty to the point of being inedible. Never coming back.
- ZMZahid MusaNov 8, 20251.0Ladt put 4 pieces of tomato in my taco and when I asked for more she barely gave me like 2 more and when I asked for more she gave me a weird expression and said something to a co-worker about it in my face in Spanish
- AWAvery WOct 29, 20252.0Overall 2, the music is loud as hell, the bathrooms are locked and I have to ask for a code to get in, the chicken tasted burnt and bowls here cost 3 more dollars than my usual chipotle spot in Clinton. Also one of the employees are snappy yet they have an unintelligible foreign accent so I had to ask her to reiterate what she said several times and get attitude.
- SSSameer SOct 25, 20251.0I probably eat chipotle once every week. This has been something for several years now. Let me tell you, how disappointing my trip was this time to Chipotle. You cannot tell me, it happens. If it’s happened to me, then I’m guessing it would have happened to several people out there at this exact location. Food - it was extremely salty, I literally felt like I tasted salted in food, every bit I took felt like extra salty. Completely ruined my lunch. When you go on to their app, you’ll see just rate the order. You give them low rating. Usual message pops up, your feedback helps us improve our service. It’s so hard to get to customer service, you have to jump several hoops in order to reach an agent. The chat with pepper never understands what’s the issue is. I rather eat less to no salt than having extra salt in my food. This is ridiculous, by the way, my comment should help others understand how things are going down with Chipotle, not looking for compensation at all. Improve your food taste, everyone loves Chipotle.
- DDDAWITOct 1, 20251.0I almost never write reviews on google but today I’ve run out of patience. The bigger lady (didnt get her name) , she’s also the manager is always rude and disrespectful. I been to this location quite a few times and she’s never had a welcoming face. Specially, God forbid you ask for a lil more rice or beans , she be throwing tantrums like you are literally taking it out of her bowl. The other employees are actually awesome. It just sucks the woman who is supposed to lead by example is the worst one.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill serve?
Chipotle Mexican Grill is a fast-casual restaurant chain offering customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 6242 Little River Tpke?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Can I order food online or get delivery from this Chipotle location?
Yes, you can order online through their website or app, and they offer both in-store pickup and delivery services.
Does Chipotle Mexican Grill offer any rewards or promotions?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is this Chipotle location LGBTQ welcoming?
Yes, this location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Mexican Grill?
Chipotle accepts credit cards and also offers gift cards for payment.
Where is Chipotle Mexican Grill located and what are nearby landmarks?
Chipotle Mexican Grill is located at 6242 Little River Tpke, Alexandria, VA 22312 in Fairfax. Nearby landmarks include Gamestop, Valentino's New York Style Pizza Kitchen, and KFC.
What nearby restaurants can I visit alongside Chipotle Mexican Grill?
Nearby restaurants include Quickway Japanese Hibachi, Rita's Water Ice, Subway, Win Buffet, Umai Fusion Buffet, Rice and Spice Thai Restaurant, and Thai at Landmark, offering a variety of cuisines from Japanese to Thai and American fast food.
Are there any nearby services that could be convenient when visiting Chipotle?
Yes, nearby services include PNC Bank for banking needs, KeyMe Locksmiths for locksmith services, and Rent-A-Center for rental furniture services.
How can I find Chipotle Mexican Grill if I'm using local transit or visiting nearby shopping centers?
Chipotle is located near popular spots like Gamestop and Rent-A-Center in Alexandria's Landmark area, making it easy to find within a bustling shopping district. Visiting these nearby places can help orient you toward the Chipotle location.