Business Details
About
Mexican Restaurant
Chipotle Beacon Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
842 reviews
5 stars
365
4 stars
178
3 stars
92
2 stars
50
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow, rude, and unprofessional service, with staff often ignoring requests and displaying poor attitudes.
Portion Sizes
Many reviews highlighted consistently small portion sizes, particularly for meat, leading to dissatisfaction among customers.
Food Quality
While some customers enjoyed the food, there were frequent complaints about stale ingredients, incorrect orders, and overall inconsistency in food quality.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting a clean environment while others reported unsanitary conditions.
Customer Experience
Several customers expressed frustration with the overall dining experience, citing issues with order accuracy, staff behavior, and lack of proper communication.
- BCBrent CoanNov 3, 20255.0Nice and clean !! Food is great
- CACarolina AmpueroOct 25, 20251.0Portion for meat is incorrect here. Bad service as well.
- BSBryce SimpsonOct 13, 20251.0Slow slow slow service. Everybody is in the back talking and not serving any customers. Placed an online order 15 mins before I got there and then waited 15 mins for order to be made. Watched others get frustrated with the line ordering. All the workers are just in the back talking.
- MMMario MSep 12, 20252.0This Chipotle skimps every time on the meat if you want to get a good portion of meat go to Chipotle on king st.
- BGBaby GirlSep 2, 20251.0The service was bad The workers have attitude
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Beacon Mall offer?
Chipotle Beacon Mall offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Beacon Mall?
Chipotle Beacon Mall is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Beacon Mall offer pickup and delivery services?
Yes, Chipotle Beacon Mall offers both in-store pickup and delivery services.
Where is Chipotle Beacon Mall located?
Chipotle Beacon Mall is located at 6770 Richmond Hwy, Fairfax, Alexandria, VA 22306, inside Beacon Mall.
How can I order food online from Chipotle Beacon Mall?
You can order food online through the Chipotle app available on the Apple App Store or via their website at https://order.chipotle.com/.
Is Chipotle Beacon Mall involved in sustainable sourcing or food integrity practices?
Yes, Chipotle Beacon Mall adheres to 'Food with Integrity' principles by sourcing ingredients from farms that follow humane and sustainable practices and using only 53 real ingredients.
Can I earn rewards or get exclusive offers at Chipotle Beacon Mall?
Yes, by signing up for Chipotle Rewards, you can enjoy exclusive offers and earn free food.
What are some nearby dining options around Chipotle Beacon Mall?
Nearby dining options include Outback Steakhouse and Ruby's Jamaican Kitchen, which offer different cuisines you might want to try before or after your visit to Chipotle.
Are there banking services near Chipotle Beacon Mall?
Yes, Capital One Bank and Bank of America ATM are nearby, useful if you need to withdraw cash before dining at Chipotle.
What other services are available near Chipotle Beacon Mall that customers might find helpful?
Nearby services include automotive care at Route 1 Auto Care, beauty and spa services at LightRx - Alexandria and Nails America, and grocery shopping at Giant Food.