Brand Certified
Chipotle Mexican Grill
3.6(856 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
6770 Richmond Hwy, Alexandria, VA
22306, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(703) 660-9214
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/alexandria/6770-richmond-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=710
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Beacon Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
856 reviews
5 stars
370
4 stars
177
3 stars
93
2 stars
50
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow response times.
Portion Sizes
Many reviews highlighted consistently small portion sizes, particularly for meat and toppings, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, there were numerous complaints about the quality, including cold food, stale chips, and overly salty meat.
Cleanliness
The restaurant was noted for being clean, but there were also reports of unsanitary conditions and issues with food preparation.
Customer Experience
Several customers expressed frustration with their overall experience, citing issues with order accuracy and staff attitudes.
- DDDavid3 days ago1.0Ordered online and I see why people say never to order online the amount of chicken was pitiful and the whole bowl was basically just rice not even a good amount of beans
- LRLisbet RecinosFeb 12, 20261.0I went to buy my food and the customer service was terrible. They gave me half a spoonful of chicken; it was mostly rice. When I looked, there were only about 5 small pieces of chicken. I felt ripped off. I don't recommend it.
- DDDreamFeb 6, 20261.0Horrible service, i took my clothes off and they kicked me out. Absolute rudity of the personel they have here. Can't do anything in this free country.
- BBBernardJan 28, 20261.0Never leave reviews but just all around terrible place. The two ladies who are behind the counter give you the smallest portions of your life. It was so shocking that I actually laughed out loud I literally couldn’t hold it in. I’ barely eat chipotle but I’m definitely never coming back here again. Rip off
- KTKimberly TrejoJan 23, 20265.0I wanna say that ALEXIS a Hispanic female manager I believe was so great. There was such a long line and we had been waiting and even though it was 5 MIN to close she made sure our order was right. She need recognition and A RAISE.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Beacon Mall offer?
Chipotle Beacon Mall offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Beacon Mall?
Chipotle Beacon Mall is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Beacon Mall offer pickup and delivery services?
Yes, Chipotle Beacon Mall offers both in-store pickup and delivery services.
Where is Chipotle Beacon Mall located?
Chipotle Beacon Mall is located at 6770 Richmond Hwy, Fairfax, Alexandria, VA 22306, inside Beacon Mall.
How can I order food online from Chipotle Beacon Mall?
You can order food online through the Chipotle app available on the Apple App Store or via their website at https://order.chipotle.com/.
Is Chipotle Beacon Mall involved in sustainable sourcing or food integrity practices?
Yes, Chipotle Beacon Mall adheres to 'Food with Integrity' principles by sourcing ingredients from farms that follow humane and sustainable practices and using only 53 real ingredients.
Can I earn rewards or get exclusive offers at Chipotle Beacon Mall?
Yes, by signing up for Chipotle Rewards, you can enjoy exclusive offers and earn free food.
What are some nearby dining options around Chipotle Beacon Mall?
Nearby dining options include Outback Steakhouse and Ruby's Jamaican Kitchen, which offer different cuisines you might want to try before or after your visit to Chipotle.
Are there banking services near Chipotle Beacon Mall?
Yes, Capital One Bank and Bank of America ATM are nearby, useful if you need to withdraw cash before dining at Chipotle.
What other services are available near Chipotle Beacon Mall that customers might find helpful?
Nearby services include automotive care at Route 1 Auto Care, beauty and spa services at LightRx - Alexandria and Nails America, and grocery shopping at Giant Food.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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