Chipotle Beacon Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the small portion sizes, particularly for meat and rice, leading to frustration over value for money.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders, contributing to a negative dining experience.
Cleanliness
While some customers noted the cleanliness of the restaurant, others reported unsanitary conditions and issues with food quality.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about stale ingredients and incorrect preparation.
JA
Jerson Ayala
Dec 30, 2025
1.0
My salsas on the side were spilled
SN
Stuart Nesbitt
Dec 28, 2025
1.0
I never leave bad reviews but I’ve had enough. Don’t order on the online app. They will give you half of the portion if you purchase in the restaurant. I’ve been skimped multiple times on the app now and it’s pretty upsetting.
JJ
Jen
Nov 29, 2025
1.0
Oof. I know the portions are smaller these days but this is the amount to chips fyi.
BC
Brent Coan
Nov 3, 2025
5.0
Nice and clean !! Food is great
CA
Carolina Ampuero
Oct 25, 2025
1.0
Portion for meat is incorrect here. Bad service as well.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Beacon Mall offer?
Chipotle Beacon Mall offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Beacon Mall?
Chipotle Beacon Mall is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Beacon Mall offer pickup and delivery services?
Yes, Chipotle Beacon Mall offers both in-store pickup and delivery services.
Where is Chipotle Beacon Mall located?
Chipotle Beacon Mall is located at 6770 Richmond Hwy, Fairfax, Alexandria, VA 22306, inside Beacon Mall.
How can I order food online from Chipotle Beacon Mall?
You can order food online through the Chipotle app available on the Apple App Store or via their website at https://order.chipotle.com/.
Is Chipotle Beacon Mall involved in sustainable sourcing or food integrity practices?
Yes, Chipotle Beacon Mall adheres to 'Food with Integrity' principles by sourcing ingredients from farms that follow humane and sustainable practices and using only 53 real ingredients.
Can I earn rewards or get exclusive offers at Chipotle Beacon Mall?
Yes, by signing up for Chipotle Rewards, you can enjoy exclusive offers and earn free food.
What are some nearby dining options around Chipotle Beacon Mall?
Nearby dining options include Outback Steakhouse and Ruby's Jamaican Kitchen, which offer different cuisines you might want to try before or after your visit to Chipotle.
Are there banking services near Chipotle Beacon Mall?
Yes, Capital One Bank and Bank of America ATM are nearby, useful if you need to withdraw cash before dining at Chipotle.
What other services are available near Chipotle Beacon Mall that customers might find helpful?
Nearby services include automotive care at Route 1 Auto Care, beauty and spa services at LightRx - Alexandria and Nails America, and grocery shopping at Giant Food.