Chipotle Foxchase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overly salty dishes, stale ingredients, and food safety concerns.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty surfaces and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the food and friendly staff, indicating that there are positive experiences at this location.
Management Concerns
Multiple reviews mentioned issues with management, including lack of supervision and poor handling of customer complaints.
AA
Ashleigh
Nov 6, 2025
1.0
Quality has significantly dropped at Chipotle but they continue to raise the price on mediocre food. On 11/5/25 at 7:50pm the Latinas at the food counter are kind, friendly and give big portions to White customers but don't come here being Black/Brown because then they have a bad attitude, barely give you any portions and the food has bones.
VC
Vanessa Cossio
Oct 14, 2025
1.0
I ordered a catering for a specific time, I paid and got 2 confirmations, and the order was not ready. It arrived 2 hours later. I couldn’t connect with anyone t the store.
AA
AmyReviews
Oct 11, 2025
3.0
Standard Chipotle experience.
The food honestly kind of tasted weird, no idea why.
Booth was a little sticky as well.
JD
Josh Digi
Oct 3, 2025
5.0
The care that went into my mobile order on 10/2 at 6pm made the food look and taste amazing!
VK
Veronica Koval
Sep 24, 2025
5.0
The best chipotle i have ever been too. The staff was so incredibly friendly. I had messed up my order and they were so accommodating in fixing it.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Foxchase?
Chipotle Mexican Grill at Foxchase is open every day from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill Foxchase located?
It is located at 4531 Duke St, Alexandria City, Alexandria, VA 22304, inside the Foxchase Shopping Center.
Does Chipotle Foxchase offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options.
How can I order online from Chipotle Mexican Grill Foxchase?
You can order online via their official ordering website at https://order.chipotle.com/ or use their app available in the App Store.
What kind of food does Chipotle Foxchase serve?
They serve customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What payment methods are accepted at Chipotle Mexican Grill Foxchase?
The restaurant accepts credit cards and gift cards along with other payment methods.
Is Chipotle Foxchase LGBTQ+ friendly?
Yes, Chipotle Foxchase welcomes LGBTQ+ customers.
What are some nearby restaurants to Chipotle Foxchase where I can explore other dining options?
Nearby restaurants include Papa Johns Pizza, Burger 7, Pho Huy, and La Casa Restaurant, offering pizza, burgers, Vietnamese, and Italian cuisine.
Are there places near Chipotle Foxchase where I can relax or get personal care services?
Yes, nearby places for personal care include Nails Hurricane Too nail salon and Massage Envy spa located in Foxchase Shoppes.
Which nearby spots can help me with coffee or desserts when visiting Chipotle Foxchase?
Nearby options include Cortado Cafe for coffee and Nothing Bundt Cakes for desserts.