Chipotle Mexican Grill

3.5
466 reviews
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Business Details

4531 Duke St, Alexandria, VA
22304, United States
(703) 370-2152
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Foxchase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4531 Duke St, Alexandria, VA
22304, United States

Hours

Reviews

3.5
466 reviews
5 stars
190
4 stars
108
3 stars
34
2 stars
24
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overly salty dishes, stale ingredients, and food safety concerns.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty surfaces and unsanitary food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the food and friendly staff, indicating that there are positive experiences at this location.

Management Concerns

Multiple reviews mentioned issues with management, including lack of supervision and poor handling of customer complaints.
  • AA
    Ashleigh
    Nov 6, 2025
    1.0
    Quality has significantly dropped at Chipotle but they continue to raise the price on mediocre food. On 11/5/25 at 7:50pm the Latinas at the food counter are kind, friendly and give big portions to White customers but don't come here being Black/Brown because then they have a bad attitude, barely give you any portions and the food has bones.
  • VC
    Vanessa Cossio
    Oct 14, 2025
    1.0
    I ordered a catering for a specific time, I paid and got 2 confirmations, and the order was not ready. It arrived 2 hours later. I couldn’t connect with anyone t the store.
  • AA
    AmyReviews
    Oct 11, 2025
    3.0
    Standard Chipotle experience. The food honestly kind of tasted weird, no idea why. Booth was a little sticky as well.
  • JD
    Josh Digi
    Oct 3, 2025
    5.0
    The care that went into my mobile order on 10/2 at 6pm made the food look and taste amazing!
  • VK
    Veronica Koval
    Sep 24, 2025
    5.0
    The best chipotle i have ever been too. The staff was so incredibly friendly. I had messed up my order and they were so accommodating in fixing it.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Foxchase?

Chipotle Mexican Grill at Foxchase is open every day from 10:00 AM to 11:00 PM.

Where is Chipotle Mexican Grill Foxchase located?

It is located at 4531 Duke St, Alexandria City, Alexandria, VA 22304, inside the Foxchase Shopping Center.