Many customers praised the friendly and attentive service from staff members like Tanya, Edwin, and Darlin.
Food Quality
Overall, customers enjoyed the delicious and fresh food, although some mentioned issues with portion sizes and specific food items.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding rude service and unsatisfactory food experiences.
Cleanliness
The restaurant was frequently noted for being clean and well-maintained.
SB
Sefanit Bayou
5 days ago
5.0
The customer service and the people at Cava were very helpful and pleasant. I recommend people come and try the food.
AC
Alex Chavez
5 days ago
5.0
Ordered late at night and still had great service! They didn't have all the ingredients I wanted but it all worked out
SA
Shah Akbur
Feb 25, 2026
1.0
They forgot to put hummus in my bowl it was a pickup order so didn’t realize until I got home. Had to drive 40 min in traffic to get there
NR
Nikoll Andrea Cuadros Rueda
Feb 10, 2026
5.0
I had the opportunity to visit CAVA at the Kingstowne location, and honestly the entire experience was amazing. From the customer service to the atmosphere and the food — everything was excellent. The food tasted fresh, and you could really notice every ingredient on your palate… a complete experience. If you have the chance to go, do it!
Edwin took care of me, and he made my experience at the restaurant even more enjoyable. Overall, the entire staff was great; always helpful, polite, and very professional.
I ordered a spicy honey chicken bowl with white rice, corn salad, lemon tahini, hummus, and crazy feta. My boyfriend ordered a chicken pita. It was so delicious that we forgot to take pictures, but we will definitely be back.
Thank you, Edwin and all staff for your great service :)
xoxo
MY
maiagaba Yu
Feb 6, 2026
1.0
I had a very uncomfortable experience at this CAVA location due to the behavior of one employee named Edwin . The cashier was rude and treated me differently in a way that felt like racial profiling. Their tone and actions were unnecessary and unprofessional, and it made what should have been a quick, pleasant visit really upsetting. I hope management takes this seriously and provides better training, because no customer should feel singled out or disrespected like this.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 5965 Kingstowne Center, Suite 100, Alexandria, VA 22315, US.
What are the opening hours of CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on holidays?
CAVA is closed on November 27, December 24, and December 25, 2025.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout options to customers.
Is CAVA family-friendly and accessible?
Yes, CAVA welcomes families, has a children's menu, wheelchair accessible entrance, seating, and restrooms.
Can I order from CAVA using a mobile app?
Yes, CAVA has both Android and iOS apps available for ordering and loyalty rewards.
Which nearby restaurants can I visit along with CAVA at Kingstowne Towne Center?
Nearby restaurants include Firehouse Subs Kingstowne, Chipotle Mexican Grill, Domino's Pizza, and Starbucks, offering various dining options in the same area.
What nearby stores are close to CAVA for shopping after dining?
Customers can visit nearby stores such as GameStop, Famous Footwear, Five Below, and Cost Plus World Market located near CAVA.
Are there any nearby services to CAVA for additional errands?
Yes, nearby services include PNC Mortgage, Verizon Business Services, Kingstowne Family & Cosmetic Dentistry, and the United States Postal Service for banking, telecommunications, health, and mailing needs.