Buffalo Wild Wings

3.0
1402 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
7732 Richmond Highway, Alexandria, VA
22306, United States

Hours

Reviews

3.0
1,402 reviews
5 stars
421
4 stars
209
3 stars
173
2 stars
119
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted extremely slow service, with many customers waiting long periods to be greeted, served, or receive their food.

Food Quality

Several customers reported receiving cold or poorly prepared food, including wings that were overcooked or lacking in meat.

Staffing Problems

Many reviews pointed out that the restaurant appears to be understaffed, leading to poor service and long wait times.

Mixed Experiences

While some customers praised individual staff members for their service, the overall experience was often marred by management issues and inconsistent service.

Cleanliness Concerns

Multiple customers noted unclean tables and sticky surfaces, contributing to a negative dining atmosphere.
  • JC
    Jordan Conde
    Nov 12, 2025
    1.0
    service was absolutely horrible as well as the cleanliness of this place. gave me a stained fork as well as water with previous liquids such as coke still inside the water. honestly the worst buffalo wild wing spot ive been to.
  • MT
    Michelle Thornton
    Nov 8, 2025
    1.0
    DO NOT GO TO THIS BWW!!! Didn't even eat my table was dirty when I got there and my server was offended that I cleaned my own table.
  • MC
    Maryann Campos
    Nov 7, 2025
    1.0
    I feel horrible for the employees. They need help it’s a Friday night and I think I counted 3-4 employees counting the bartender and they have like 15 tables . it’s a shame
  • MR
    Michael Reeve
    Oct 21, 2025
    1.0
    I ordered boneless wings from one of your Alexandria, VA locations on Sunday, October 19th through a third-party delivery service, and I’m extremely disappointed with the experience. The last time I ordered — on September 19th — my food arrived cold. I decided to give it another try, but this most recent order was even worse. Every hot item I received was cool to the touch, the strawberry lemonade tasted like plain water, and one of the chicken pieces even had feathers still attached. I was shocked that something like this could make it past quality control. I was so disgusted that I ended up getting sick after eating just two pieces. After this experience, I will never order from or eat at this location again. This level of carelessness and lack of quality is completely unacceptable, and I truly hope it’s addressed so other customers don’t have to experience the same.
  • RB
    Robert Bossman
    Oct 19, 2025
    1.0
    The bartender was the worst bartender I've ever had. If you choose to go there and your bartender is a lady named Storm, leave immediately. I've been in the food service industry for 15 years, and I have never seen a worse bartender. The food was fine, as expected, the games I wanted to see were on, as expected, but when I have to actively flag down the bartender to get me another beer when my glass has been empty for 15 minutes, thats unacceptable.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Alexandria offer?

Buffalo Wild Wings serves award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings at 7732 Richmond Highway?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.