Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Alexandria ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
522 reviews
5 stars
369
4 stars
80
3 stars
26
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Talat and other staff members received numerous compliments for their friendly, helpful, and attentive service.
Ice Cream Quality
Customers enjoyed the variety and taste of the ice cream, although some mentioned issues with pricing and quality consistency.
Pricing Concerns
Several reviews highlighted dissatisfaction with high prices and lack of clear pricing information.
Cleanliness and Atmosphere
The store was noted for being clean and welcoming, contributing to a positive customer experience.
- ADAnthony DeMauro6 days ago2.0Small portion, freezer burnt, and $9 for a single scoop! Stupid expensive....
- FJFarhan JamilDec 28, 20255.0I always love coming back to this place. They have the best customer service and always have the ice cream I want available. They always have a huge selection to pick from including the dairy free which my friend gets usually. Talat has helped me many times before and he is always making sure customer is happy and get what they want. A plus customer service, I highly recommend it.
- DDDeannaDec 28, 20255.0Talat and Brittany are always so helpful when I visit. I get great customer service and great recommendations for new flavors to try. This is such a welcoming shop, I enjoy every visit and can’t wait to return!
- IAIfra AliDec 28, 20255.0Excellent customer service by Talat. Fast, friendly and welcoming.
- NCNicole ChanduviDec 21, 20255.0Brittany was super sweet and helpful while we wrangled our toddlers and we all loved our ice cream choices!
Frequently Asked Questions About Ben & Jerry’s
What are the opening hours of Ben & Jerry’s in Alexandria?
Ben & Jerry’s in Alexandria is open from 11:00 AM to 10:00 PM on Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Where is Ben & Jerry’s ice cream shop located in Alexandria?
It is located at 103 S Union Street, Alexandria, VA 22314, USA.
What kind of ice cream products and services does Ben & Jerry’s Alexandria offer?
They offer euphoric ice cream flavors, freshly baked waffle cones, shakes, sundaes, pints, hand packed pints, ice cream cakes, and ice cream catering services including mobile caterers.
Does Ben & Jerry’s Alexandria offer online ordering or delivery?
Yes, you can order takeout and delivery via their website at https://benjerrys.co/alexandria-takeout or through their menu page.
What payment methods are accepted at Ben & Jerry’s Alexandria?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s Alexandria family-friendly and LGBTQ welcoming?
Yes, the shop welcomes families and is LGBTQ friendly.
Are there any nearby ice cream shops close to Ben & Jerry’s Alexandria?
Yes, nearby ice cream shops include The Creamery and Pitango Gelato & Coffee, both offering dessert and cafe experiences.
What dining options are near Ben & Jerry’s in Alexandria for a meal before or after enjoying ice cream?
Nearby dining options include 100 King (American restaurant), Carluccio's (restaurant), Mia’s Italian Kitchen (Italian/Pizza restaurant), Daniel O'Connell's Irish Restaurant and Bar, The Fish Market Restaurant (seafood), Urbano 116 (Tex-Mex/Mexican), and Virtue Feed & Grain (American restaurant with bar).
How can nearby businesses like NJI Media or King and Union be helpful when visiting Ben & Jerry’s?
NJI Media is a nearby media agency which may be useful for creative or advertising needs, while King and Union is a computer hardware and telecommunications company that could assist with tech services, helpful if you’re working or running errands in the area near Ben & Jerry’s.
Is there parking available near Ben & Jerry’s Alexandria?
Yes, Central Parking is a nearby parking facility, making it convenient for customers to park when visiting Ben & Jerry’s.