Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Alexandria ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
506 reviews
5 stars
354
4 stars
80
3 stars
26
2 stars
15
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Talat and other staff members received numerous praises for their friendly, attentive, and helpful service, creating a welcoming atmosphere for customers.
Ice Cream Quality
Customers generally enjoyed the ice cream flavors, although some noted inconsistencies in quality and texture.
Pricing Concerns
Several reviews mentioned that the prices were perceived as high, with some customers feeling that the value did not match the cost.
Cleanliness
The store was frequently described as clean and well-maintained, contributing to a positive overall experience.
Staff Recognition
Specific staff members, particularly Talat, Mikael, and Brittany, were highlighted for their exceptional service, leading to recommendations for raises.
- XFxmon fact4 days ago5.0The guy at the front was so so so nice he made my day he also saved me cat from a burning building
- ECElisa CogottiNov 11, 20254.0Great ice cream and friendly staff. Definitely tasty, but a bit too pricey for what you get. Still, a nice treat when you’re in Alexandria!
- RWRegina WilkinsNov 3, 20255.0Good ice cream and good service! Talat was patient with me as I couldnt decide. He offered us to sample any flavors before choosing and was extra kind explaining the ordering!
- TFTalha FaizNov 2, 20255.0Had a wonderful time! Talat was very nice and helpful. He suggested his favorites to me and had wonderful customer service skills!
- ZMZoya MargolisOct 22, 20253.0I don't usually eat more than one scoop of ice cream so I asked for a single scoop but they said they can only give me two scoops which would account as a small. It was over $13 for a small ice cream with no frills. That's seriously steep. I also didn't see the pricing anywhere so it's a little too late by time they ring up.
Frequently Asked Questions About Ben & Jerry’s
What are the opening hours of Ben & Jerry’s in Alexandria?
Ben & Jerry’s in Alexandria is open from 11:00 AM to 10:00 PM on Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Where is Ben & Jerry’s ice cream shop located in Alexandria?
It is located at 103 S Union Street, Alexandria, VA 22314, USA.
What kind of ice cream products and services does Ben & Jerry’s Alexandria offer?
They offer euphoric ice cream flavors, freshly baked waffle cones, shakes, sundaes, pints, hand packed pints, ice cream cakes, and ice cream catering services including mobile caterers.
Does Ben & Jerry’s Alexandria offer online ordering or delivery?
Yes, you can order takeout and delivery via their website at https://benjerrys.co/alexandria-takeout or through their menu page.
What payment methods are accepted at Ben & Jerry’s Alexandria?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s Alexandria family-friendly and LGBTQ welcoming?
Yes, the shop welcomes families and is LGBTQ friendly.
Are there any nearby ice cream shops close to Ben & Jerry’s Alexandria?
Yes, nearby ice cream shops include The Creamery and Pitango Gelato & Coffee, both offering dessert and cafe experiences.
What dining options are near Ben & Jerry’s in Alexandria for a meal before or after enjoying ice cream?
Nearby dining options include 100 King (American restaurant), Carluccio's (restaurant), Mia’s Italian Kitchen (Italian/Pizza restaurant), Daniel O'Connell's Irish Restaurant and Bar, The Fish Market Restaurant (seafood), Urbano 116 (Tex-Mex/Mexican), and Virtue Feed & Grain (American restaurant with bar).
How can nearby businesses like NJI Media or King and Union be helpful when visiting Ben & Jerry’s?
NJI Media is a nearby media agency which may be useful for creative or advertising needs, while King and Union is a computer hardware and telecommunications company that could assist with tech services, helpful if you’re working or running errands in the area near Ben & Jerry’s.
Is there parking available near Ben & Jerry’s Alexandria?
Yes, Central Parking is a nearby parking facility, making it convenient for customers to park when visiting Ben & Jerry’s.