Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Balducci's located at 600 Franklin St, Alexandria, VA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Balducci's deli offers a variety of party trays, deli trays and platters, perfect for every party. At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Find Balducci's near you today!
Balducci's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Download our Balducci's app for Balducci's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (703) 549-6611. Stop by and see why our service, convenience, and fresh offerings will make Balducci's your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
493 reviews
5 stars
293
4 stars
104
3 stars
42
2 stars
17
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or indifferent staff, with several instances of poor service at checkout and in-store.
Product Quality
There are frequent complaints about expired or spoiled products, particularly in the seafood and meat sections.
Pricing
Customers consistently noted that prices are significantly higher than competitors, leading to dissatisfaction with value.
Store Atmosphere
While some customers appreciated the store's ambiance and selection, others described it as rundown and poorly managed.
Mixed Experiences
Some customers had positive experiences with specific staff or products, but these were overshadowed by negative feedback overall.
- JHJuli HedrickJan 4, 20261.0Some high-end groceries are lovely, and some are just snobby. I live locally but was on a walk and stopped in for the first time to scope out the meat case. (Beautiful- I would have come back Thursday for 3 to 4 pounds of something lovely for company.) As I perused, I picked up some markdown Christmas items that rang up full price. The woman at the register told me I had to put my number in, and I said, ‘It’s my first time here.’ She said, ‘Then it is full price.’ I declined and spoke to another young man on the way out, clarifying that if it is my first time, I’m unable to buy sale items. He said, ‘Your number would have to be in the system.’ Neither offered to take care of doing so. I know I could have pursued the matter, but the interactions made me feel profiled as not the sort of clientele they want. What a shame.
- JRJ RNov 11, 20251.0I just had the most disrespectful experience from a cashier named Elizabeth at this store ON VETERANS DAY! She asked while ringing me up if I was military. I said yes, she repeated yes? I said yes. She then asked for my ID which is fine, I show it and she asks, “how do I know it’s military?” Well….It says Army and 100% disabled veteran. She says, oh you’re not doing well? At this point I’m livid because what you’re not going to do is question veterans families on Veteran’s day. When I tell her my husband is a retired captain. She says oh, so you’re not military. Long story short we get the manager and my blood pressure goes up and now I won’t shop here ever again. Bravo genius.
- WWWendyNov 10, 20255.0This was the first time I had ever been in the store. I had never heard of them, but wow what a beautiful store! Was super impressed. The atmosphere is very cozy and warm. The staff was super helpful as I had several questions that were answered by a few different people. The only thing that I noticed that needed a bit of improvement was that I Instacart and I had to refund eight items of a very large order because they were completely out of stock. As I don't know this store, I don't know if that's something common or what the issue was, but that was a lot to me. Other than that, no complaints on a beautiful store. Well run, great product, great atmosphere, great people!
- KCKevin CintronOct 26, 20252.0Rude staff
- LKLynn KesslerOct 14, 20251.0Balducci’s has never been as good as Sutton Place Gourmet but I still stop in on occasion. Last week I stopped in and there were, literally, mice running around in broad daylight in the cheese section. It was disgusting.
Frequently Asked Questions About Balducci's
Does Balducci's accept SNAP EBT?
Yes, Balducci's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Balducci's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Balducci's near me accept Apple Pay?
Yes, Balducci's accepts Apple Pay and many other convenient payment methods!
How do you use Balducci's Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Balducci's for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Balducci's located at 600 Franklin St, Alexandria, VA hiring?
Balducci's is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Balducci's now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Balducci's accept SNAP EBT for grocery purchases?
Yes, Balducci's accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders. Simply select SNAP EBT as your payment method at checkout.
What payment methods does Balducci's accept?
Balducci's accepts a variety of payment methods including Apple Pay, American Express, Visa, MasterCard, Discover, Diners Club, Samsung Pay, Android Pay, cash, checks, and traveler's checks.
How can I use Balducci's Points for discounts or fuel savings?
Log in to Balducci's for U™, view your available Points in the Rewards section, select the Points to redeem, and then use your phone number or swipe your Loyalty Card at checkout or fuel pump. Points can reduce fuel price up to a 25-gallon limit.
Is Balducci's located at 600 Franklin St, Alexandria, VA currently hiring?
Yes, Balducci's is hiring and welcomes applicants who want to join their friendly team of associates.
Can I send groceries from Balducci's as a gift to someone else?
Yes, Balducci's offers a grocery gifting option where you can send groceries as a gift by selecting “Make this order a gift” at checkout and entering the recipient’s information and a personalized message.
What are the operating hours of Balducci's at 600 Franklin St?
Balducci's is open daily from 7:00 AM to 10:00 PM. Please note holiday hours vary, for example, on Christmas Day it is open from 8:00 AM to 2:00 PM.
What types of services and departments does Balducci's offer?
Balducci's offers services including grocery delivery, DriveUp & Go™, catering, bakery, deli, butcher block, sushi trays, fresh produce, rug doctor rentals, in-store bank, and Western Union services.
How can nearby places like Western Union assist me when visiting Balducci's?
Balducci's conveniently provides in-store Western Union services, which is useful for financial transactions while you shop for groceries or pick up orders.
What medical facilities are near Balducci's in Old Town Alexandria?
Several medical centers including Virginia Hospital Center Physicians Group, OB/GYN - VHC Physician Group, and VHC Health Primary Care are nearby, making Balducci's a convenient stop for groceries before or after medical appointments.
Are there dining options close to Balducci's for before or after shopping?
Yes, nearby dining spots include Frankie’s Kitchen & Cocktail Bar and District Taco, providing convenient options if you want a meal or snack around your visit to Balducci's.