Balducci's

4.2
492 reviews
Balduccis store front photo

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Balducci's located at 600 Franklin St, Alexandria, VA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Balducci's deli offers a variety of party trays, deli trays and platters, perfect for every party. At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Find Balducci's near you today! Balducci's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Download our Balducci's app for Balducci's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (703) 549-6611. Stop by and see why our service, convenience, and fresh offerings will make Balducci's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Balducci's
600 Franklin St, Alexandria, VA
22314, United States

Hours

Reviews

4.2
492 reviews
5 stars
293
4 stars
104
3 stars
42
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, leading to a negative shopping experience.

Product Quality

There are frequent complaints about expired or spoiled products, particularly in the seafood and meat sections.

Pricing Concerns

Customers consistently noted that prices are significantly higher than competitors, often without corresponding quality.

Customer Service Issues

Checkout experiences were often described as frustrating, with long waits and indifferent service from cashiers.

Positive Food Selection

Despite the issues, some customers praised the quality and variety of prepared foods and specialty items.
  • JR
    J R
    Nov 11, 2025
    1.0
    I just had the most disrespectful experience from a cashier named Elizabeth at this store ON VETERANS DAY! She asked while ringing me up if I was military. I said yes, she repeated yes? I said yes. She then asked for my ID which is fine, I show it and she asks, “how do I know it’s military?” Well….It says Army and 100% disabled veteran. She says, oh you’re not doing well? At this point I’m livid because what you’re not going to do is question veterans families on Veteran’s day. When I tell her my husband is a retired captain. She says oh, so you’re not military. Long story short we get the manager and my blood pressure goes up and now I won’t shop here ever again. Bravo genius.
  • WW
    Wendy
    Nov 10, 2025
    5.0
    This was the first time I had ever been in the store. I had never heard of them, but wow what a beautiful store! Was super impressed. The atmosphere is very cozy and warm. The staff was super helpful as I had several questions that were answered by a few different people. The only thing that I noticed that needed a bit of improvement was that I Instacart and I had to refund eight items of a very large order because they were completely out of stock. As I don't know this store, I don't know if that's something common or what the issue was, but that was a lot to me. Other than that, no complaints on a beautiful store. Well run, great product, great atmosphere, great people!
  • KC
    Kevin Cintron
    Oct 26, 2025
    2.0
    Rude staff
  • LK
    Lynn Kessler
    Oct 14, 2025
    1.0
    Balducci’s has never been as good as Sutton Place Gourmet but I still stop in on occasion. Last week I stopped in and there were, literally, mice running around in broad daylight in the cheese section. It was disgusting.
  • EP
    Ev Penev
    Oct 3, 2025
    5.0
    Cashier Service has MUCH improved . The new guy was cordial and thoughtful.

Frequently Asked Questions About Balducci's

Does Balducci's accept SNAP EBT?

Yes, Balducci's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Balducci's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Balducci's near me accept Apple Pay?

Yes, Balducci's accepts Apple Pay and many other convenient payment methods!