Dunkin'

4.1
1315 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Abingdon, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
24468 Lee Hwy, Abingdon, VA
24211, United States

Hours

Reviews

4.1
1,315 reviews
5 stars
725
4 stars
260
3 stars
146
2 stars
60
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about stale items, incorrect flavors, and inconsistent quality.

Staff Behavior

Several reviews highlighted rude or dismissive staff interactions, impacting the overall customer experience.

Cleanliness

Some customers noted cleanliness issues within the store, including spills and disorganized areas.

Positive Experiences

Despite the negative feedback, there were also positive remarks about friendly staff and good food, indicating some customers had satisfactory visits.
  • NS
    Nita A Saunders
    3 days ago
    5.0
    I got there at 2:30am and the guy working was a dear. He hooked me up with the best peppermint mocha with espresso shots. Got me the rest of my way home. Guy needs a raise 💪
  • TL
    Taylor Land-Mailloux
    Nov 3, 2025
    5.0
    Clean
  • SG
    Sal guaraggi
    Nov 2, 2025
    1.0
    Terrible donuts 🍩 😫 😢
  • VT
    Victoria Thompson
    Oct 31, 2025
    1.0
    I am not one to usually write reviews, but after waiting a week to hear back from someone after submitting feedback, I felt the need to share my experience. On 10/24, I submitted a mobile order at 7:28am. By the time I got there at 7:38 to pick it up, the sandwich was ready, but the drink was nowhere to be found. At 7:45, the drink was still not ready as they continued to make orders for the drive thru that was coming in. I went up to the counter to cancel the drink and request a refund. At this time, they tried telling me that my drink was ready and proceeded to attempt to hand me a drink that was not what I ordered. I reiterated I wanted to just cancel the drink and get a refund as I had to get to work, and was advised that I just needed to "go through the app." I tried this since I was brushed off by the workers there, but the app would not allow me to cancel the order or request a refund. I then submitted feedback through Dunkin's website but still have not heard anything. Over the last 2 years, this Dunkin has gone severely downhill, which is a shame.
  • DG
    Don Goosman
    Oct 12, 2025
    5.0
    Very delicious donuts, muffins, wraps, and best coffee. Great prices too like senior coffee and refills.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Abingdon, VA?

Dunkin' in Abingdon, VA is open 24 hours a day, 7 days a week.

Where is Dunkin' located in Abingdon?

Dunkin' is located at 24468 Lee Hwy, Washington sublocality, Abingdon, VA 24211, USA.