Dunkin'

4.1
1319 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Abingdon, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
24468 Lee Hwy, Abingdon, VA
24211, United States

Hours

Reviews

4.1
1,319 reviews
5 stars
727
4 stars
260
3 stars
147
2 stars
61
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Coffee Quality

While some customers enjoyed the coffee, many complained about inconsistency in taste and quality, with several stating it was often burnt or poorly made.

Cleanliness

The store was noted as clean by some customers, but others reported unsanitary conditions and disorganization, particularly in the service area.

Food Quality

Feedback on food items was mixed; while some enjoyed the donuts and breakfast items, others reported stale or poorly prepared food.

Staff Friendliness

There were positive mentions of friendly staff, but these were overshadowed by reports of rudeness and lack of customer service.
  • MM
    Maria McBride
    Dec 29, 2025
    5.0
    Cute little coffee shop, very clean, and the employees do a good job
  • JM
    Joe Moore
    Dec 26, 2025
    2.0
    Employees are nice but coffee damn straight sucks. No matter what or when you come, the coffee is always inconsistent. Weak or not flavored like it should be I just don’t understand But that will be my last time dealing with any Dunkin’ Donuts a lot of of them are that way inconsistent all the time not worth it for what you pay to get some bullshit
  • JD
    Jennifer Dickman
    Dec 25, 2025
    1.0
    I ordered 5 drinks thru the app at 9:38 plus 2 drinks at the window. I understand they are busy, but they asked me to pull up to wait. I seriously watched as 5 cars behind me in the drive thru got their coffees and other items and I am still waiting. I decide to make a U-turn and get behind car 6 getting the order and at the window ask where my order is. Not joking, they were missing my 2 drinks I placed at the window. We didn't get our drinks until 10:25
  • MS
    Morgan S
    Nov 27, 2025
    3.0
    Let it be known that you will absolutely be waiting in the drive thru for about 30 minutes. Last time I was there the dude just handed me a drink from someone else's orders and I had been waiting so long, I just said, I guess this is what I'm drinking today.
  • NS
    Nita A Saunders
    Nov 21, 2025
    5.0
    I got there at 2:30am and the guy working was a dear. He hooked me up with the best peppermint mocha with espresso shots. Got me the rest of my way home. Guy needs a raise 💪

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Abingdon, VA?

Dunkin' in Abingdon, VA is open 24 hours a day, 7 days a week.

Where is Dunkin' located in Abingdon?

Dunkin' is located at 24468 Lee Hwy, Washington sublocality, Abingdon, VA 24211, USA.