Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
1,036 reviews
5 stars
565
4 stars
229
3 stars
120
2 stars
47
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Cleanliness
Multiple reviews indicated that the restaurant was dirty, with unsanitary conditions in dining areas and restrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, inedible items, and inconsistent quality.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like Blizzards and chicken tenders.
Operational Issues
Several reviews mentioned slow service and issues with order accuracy, often attributed to being understaffed.
- DKDavid KnightNov 13, 20255.0Friendly service and good food.
- JTJay TroyerAug 15, 20251.0Probably the dirtiest restaurant I’ve ever seen we walked in and promptly walked out, I wouldn’t order food from this restaurant.
- GLGearl LoweAug 6, 20254.0It work's for my granddaughters and I.
- TWTina Peak WinfreyJul 18, 20255.0Very nice and food was hot...
- MMMichael McMurtryJun 24, 20253.0Went through the drive thru for lunch took about 15 minutes or so to get through the line to the window. Food was good with the exception of 1 onion ring (tough skin). Not a place to visit if you're in a hurry or on a time schedule
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Abingdon, VA?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Where is Dairy Queen Grill & Chill located?
It is located at 798 W Main St, Abingdon, VA 24210-2424, USA.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, it offers amenities such as high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru, and is welcoming to families and children.
Can I order from Dairy Queen Grill & Chill online for pickup?
Yes, you can place an order online for pickup through their website's ordering page.
Is there a mobile app for Dairy Queen Grill & Chill to access exclusive deals?
Yes, downloading the Dairy Queen app provides access to exclusive deals.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Pizza Inn for pizza and Health Asian Massage which also offers Asian cuisine.
What entertainment and wellness places can customers visit near Dairy Queen Grill & Chill?
Customers can visit M & M Entertainment for adult entertainment, Terrific Tan for tanning and beauty services, and several nail salons like Lovely Nails and Q Nails Spa.
Are there any convenient financial services near Dairy Queen Grill & Chill?
Yes, near Dairy Queen Grill & Chill there are ATMs like LibertyX Bitcoin ATM and BB&T ATM, as well as banks such as First Bank & Trust Company and Truist.
Does Dairy Queen Grill & Chill provide drive-thru service and free WiFi?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and free WiFi for customers.