Customers generally praised the food quality, particularly the burgers, chicken tenders, and ice cream, noting good value for money.
Service Speed
Many reviews highlighted slow service, especially in the drive-thru, with some customers experiencing long wait times.
Customer Service
The staff received positive feedback for being friendly and attentive, with specific mentions of individual employees providing exceptional service.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing to a pleasant dining experience.
Pricing Concerns
Some customers expressed concerns about high prices and perceived value, particularly regarding specific menu items.
MF
Melissa f247
Nov 17, 2025
5.0
5-star fast food experience
Staff is exceptional (after 6:30pm on 17 Nov.)
We don't go to fast food often anymore but this wad a great experience. Burgers were well made, looked as advertised, and hot. I greatly appreciate the ketchup at the tables.
Overall I would absolutely recommend if passing through.
Edit. Forgot to mention... if anyone is looking to get "the best Sprite in the world" (as per a review from years ago) the machine in the dine-in area is one of the multi-soda coke machines, which I personally dislike. I cannot say whether the drive thru Sprite is different.
KK
Karen Ketterman
Nov 13, 2025
5.0
Love the chicken strips with gravey.
HM
Howard Moretz
Oct 14, 2025
3.0
Good food and very affordable you can get a cheese burger fries a drink and ice cream for 7.00 plus tax
LM
Lisa Martin
Sep 2, 2025
5.0
Great food. Friendly workers.
CB
Charles Bell
Sep 1, 2025
2.0
Ordered an ice cream cone. I was second in line in the drive thru. I waited 25 minutes for one ice cream cone. This is not what I expected from a nationwide chain. I about got out of my car to go inside. Customer service needs improvement.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Abingdon, VA?
Dairy Queen Grill & Chill is located at 24440 Maringo Dr, Exit 19, I-81, Abingdon, VA 24211-7434, USA.
What are the operating hours of Dairy Queen Grill & Chill in Abingdon?
The Dairy Queen Grill & Chill in Abingdon is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer soft-serve ice cream and signature shakes?
Yes, Dairy Queen Grill & Chill features soft-serve ice cream and signature shakes as top menu items.
What amenities and services are available at Dairy Queen Grill & Chill in Abingdon?
The location offers breakfast, outdoor seating, high chairs, wheelchair accessibility, free WiFi, drive-thru, restrooms, family-friendly environment, mobile deals, and mobile ordering with rewards.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online at https://www.dairyqueen.com/en-us/order/pickup/n/15367/ and download the Dairy Queen app for exclusive deals.
Is Dairy Queen Grill & Chill in Abingdon child-friendly and family-friendly?
Yes, the restaurant welcomes families and children, providing high chairs and a family-friendly atmosphere.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location has a drive-thru service for customer convenience.
What other dining options are nearby Dairy Queen Grill & Chill?
Nearby dining options include Subway, Dunkin', McDonald's, Bojangles', Pizza Plus Inc, Ludovina's Authentic Italian, and Mehls Bakery & Café.
Are there convenience stores or gas stations near Dairy Queen Grill & Chill for fuel and quick shopping?
Yes, nearby conveniences include Roadrunner Market, Shell gas stations, and Dollar Tree stores for fuel and shopping needs.
What nearby medical facilities are accessible from Dairy Queen Grill & Chill?
Nearby medical facilities include Ballad Health Medical Associates Urgent Care, Wellmont CVA Heart Institute, Wellmont Medical Associates Pulmonology and Sleep, and the Regional Allergy Asthma & Immunology Center.