Bojangles

3.8
1006 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
25011 Western Loop, Abingdon, VA
24211, United States

Hours

Reviews

3.8
1,006 reviews
5 stars
450
4 stars
229
3 stars
125
2 stars
68
1 star
134

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the dining area and restrooms were clean, although some reported inconsistencies in cleanliness during their visits.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste and freshness, others complained about overcooked or dry items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, unacknowledged customers, and unfriendly staff.

AI Ordering Concerns

Several customers expressed dissatisfaction with the AI drive-thru ordering system, finding it unwelcoming and ineffective.

Overall Experience

While some patrons had positive experiences with friendly staff and good food, many others reported significant issues that affected their overall satisfaction.
  • KJ
    Kirtlen Johnson
    6 days ago
    1.0
    Good Morning. Im a truck driver and I went to this Bojangles yo get there great steak biscuits. The older lady at the counter was taking an order. After she took the order, she went to prepare his food. Mind you she didnt even acknowledge me. After giving him his order, she proceeded to clean up things off floor and walked to the back. She came back out the back and still didnt acknowledge me or come all the way back to register to take my order. Im 52 years old and have never been so humiliated. I work very hard and I enjoy Bojangles steak biscuits, however, its a shame that we as a human body still have old thoughts and issues with each other. The WORD says with LOVE AND KINDNESS DO I OFFER THEE. I was kind but I need to put this review out there. Im always delivering out this way from GEORGIA and im not going to visit this bojangles again and unfortunately I will be posting this on Social Media sites as well.
  • RM
    Ronald Myers
    Nov 13, 2025
    4.0
    Dirty bathrooms obviously the store needs cleaning. Grilled chicken was very greasy and dry
  • EE
    Engage Trucking & Enterprises
    Nov 12, 2025
    5.0
    Chicks and fries are phenomenal. I’ve had worse tasting chicken and fries from fancy restaurants.
  • TW
    Tammy Wilson
    Oct 31, 2025
    5.0
    There was a line but not along wait. The dining room was very clean and they kept the tables wiped down. The dining in wasn't to busy . Restrooms were very clean.
  • EG
    Eric Goedge
    Oct 24, 2025
    5.0
    Always love a Bo breakfast

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles in Abingdon?

The dine-in hours are from 5:00 AM to 10:00 PM Monday through Sunday.