Brand Certified
Bojangles
3.8(1022 reviews)
Certified by Bojangles • Feb 22, 2026
Business Details
25011 Western Loop, Abingdon, VA
24211, United States
Certified by Bojangles • Feb 22, 2026
(276) 258-5759
Certified by Bojangles • Feb 22, 2026
https://locations.bojangles.com/va/abingdon/25011-western-loop.html
Certified by Bojangles • Feb 22, 2026
About
Certified by Bojangles • Feb 22, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Feb 22, 2026
Hours
Certified by Bojangles • Feb 22, 2026
Reviews
3.8
1,022 reviews
5 stars
455
4 stars
232
3 stars
127
2 stars
70
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, unacknowledged orders, and unfriendly staff.
Food Quality
Mixed reviews on food quality; some enjoyed the chicken and biscuits, while others found items overcooked, dry, or lacking flavor.
Cleanliness
Concerns about cleanliness were noted, particularly regarding dirty dining areas and restrooms.
AI Ordering
Many customers expressed dissatisfaction with the AI drive-thru ordering system, preferring human interaction instead.
- CCCarsonFeb 17, 20264.0Great bunch of people
- RDRobert DavisFeb 14, 20261.0Bo-Linda sucks AI garbage got the order all wrong ended up costing 2 times what it should of it the bacon tasted like plastic. Other the. That the guy at the window super nice A+ 👌 for humans
- JJJCFeb 12, 20261.0What is going on at BoJangles?? Using AI instead of employing real people is bad enough... the quality, at least at this store has severely declined over the last few months. Used to get a fried chicken breast in the chicken sandwich, now it's a flat, dry, chicken-ish substance. Do restaurants think serving this won't hurt business? Whomever is responsible for the chicken quality decline needs to be fired.
- DCDeborah ColwellFeb 8, 20264.0Went through drive thru for biscuits. Best biscuits, wow......I need a Hardys biscuit and a Bojangles to compare the two.
- WRWood Doctors Pallet RecyclingJan 20, 20262.0Went through drive-thru here and placed order, order taken by AI computerized system.. and it still didn't get to order right. You don't get to talk to a real person until you get up to the window. My Wife had to go in anyway to get the rest of our food that was already on the receipt. Not only was the order wrong but we still didn't getting everything we you ordered.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in Abingdon?
The dine-in hours are from 5:00 AM to 10:00 PM Monday through Sunday.
Does this Bojangles location have a drive-through and what are its hours?
Yes, the drive-through is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Can I order from Bojangles through a mobile app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Does Bojangles offer catering services?
Yes, catering is available at this Bojangles location.
Is Bojangles accessible for families and those with disabilities?
Yes, Bojangles welcomes families and has wheelchair accessible entrances and parking.
Are Wi-Fi and seating options available at Bojangles?
Yes, Bojangles offers free Wi-Fi and has indoor seating available, but no outdoor seating.
What nearby restaurants can I visit before or after dining at Bojangles?
Nearby options include Pizza Plus Inc for Italian food, Dunkin' Donuts for coffee and snacks, Subway for sandwiches, McDonald's for burgers, and Cracker Barrel Old Country Store for breakfast and brunch.
Are there convenient nearby places for fuel and car care around Bojangles?
Yes, there are Shell gas stations and TruShine Car Wash II nearby to fuel and clean your vehicle before or after your meal.
What local amenities are near Bojangles that customers might find useful?
Nearby amenities include Powell Valley National Bank for banking needs, Western Union for money transfers, and Taylor Farms supermarket for grocery shopping.
Brand Certified Facts from Bojangles
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Certified February 22, 2026Yext Knowledge Graph
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