Customers frequently reported rude or inattentive service, with several instances of incorrect orders and staff attitudes affecting the dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, declining quality, and issues with specific menu items.
Pricing Concerns
Many reviews highlighted dissatisfaction with rising prices, with customers feeling that the cost of food and drinks has become excessive.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some customers noting a dirty atmosphere while others found it acceptable.
Positive Staff Interactions
Despite the issues, several customers praised specific staff members for their friendliness and helpfulness, indicating that good service does occur.
HH
Hemlock
Nov 9, 2025
5.0
The service here was unlike anywhere Ive been. The cashier had a positive, friendly and inviting tone which Ive never seen in other food places. The food came quick and the crew member hand delivered my ice cream, which I found surprising. The food and service has been better than any restaurant I've been to. I would absolutely come back to this Dairy Queen when Im in the area.
RG
Ryan Garner
Nov 9, 2025
1.0
Most depressing hot dog I've ever had, and I've put some questionable things in my mouth
RT
Richard T
Nov 5, 2025
3.0
Okay Play it's No problems. Inside of a rest stop. Great for truckers
RH
Rodney Hendricks
Oct 31, 2025
5.0
The shake was bomb, the lady that took my order was a rude , and I hope she gets a better attitude. Or taco bell won't hire her! Moving on up to the east side yayea!
PC
Pamela Coulam
Oct 26, 2025
1.0
1st time I went was rough and just Very disappointing service. Then try again and their hours post till midnight but apparently it’s not true…only till 11pm but they were still serving ppl till it was our turn in the drive thru. They said they are closed. The truck infront of us was the last customer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Woods Cross, UT serve?
They serve classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours for Dairy Queen Grill & Chill in Woods Cross?
Open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to midnight, and Sunday from 12:00 PM to 7:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, offering booster seats and high chairs, as well as wheelchair accessibility.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available at this location.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their official order URL on the Dairy Queen website.
Are there other fast food or convenience stores near Dairy Queen Grill & Chill?
Yes, nearby places include A&W fast food restaurant, RBS Fuelstop convenience store, Phillips 66 Gas station with car wash, and RB's One Stop gas station and convenience store.
What nearby accommodations are available near Dairy Queen Grill & Chill?
Customers can find lodging at nearby hotels such as InTown Suites Extended Stay Salt Lake City, InTown Suites, and BLU Beach Bar & Grill.
Are there any pet-related services close to Dairy Queen Grill & Chill?
Yes, the Animal Care Center and Head to Tail Animal Chiropractic are nearby for pet care and veterinary services.
What special treats or cakes does Dairy Queen Grill & Chill offer for celebrations?
They offer Blizzard® Treats, soft-serve ice cream cones, shakes & malts, and specialty ice cream cakes via DQCakes.com for birthdays and celebrations.