Papa Johns Pizza

2.9
255 reviews

About

Pizza Restaurant
At Papa Johns Pizza in West Valley, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Valley pizza for any occasion. Call us for pizza delivery in West Valley or stop by 3060 West 3500 South for carryout to order the best pizza in West Valley, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3060 West 3500 South, West Valley, UT
84119, United States

Hours

Reviews

2.9
255 reviews
5 stars
90
4 stars
27
3 stars
19
2 stars
13
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Delivery Issues

Many customers experienced significant delays and problems with delivery, including wrong addresses and uncommunicative drivers.

Food Quality

Several reviews mentioned issues with food quality, including burnt pizzas, incorrect orders, and poorly prepared items.

Positive Staff Interactions

Some customers praised specific staff members for their kindness and helpfulness, indicating that not all experiences were negative.

Inconsistent Orders

Customers frequently reported receiving incorrect orders or items missing from their deliveries.
  • DG
    Debbie Gilley
    Nov 9, 2025
    1.0
    Nope 😔😔
  • RS
    Richard Solorzano
    Jul 31, 2025
    5.0
    Marcella is amazing I highly recommend this papa John’s and Marcella thank you again
  • MA
    Milo Afrodisiac
    Jul 18, 2025
    2.0
    Cheap and nasty, doodoo
  • KM
    K Mnmbhju
    Jul 12, 2025
    1.0
    I ordered Papa John's for my family, the driver could not find my address or spoke English so I didn't know how to communicate. I called the store and expressed how my apartment complex has 6 entrances, the driver told me to come to the door, very confusing then was told to meet at Taco Bell for my order? I asked for the manager and was immediately hung up on. I called again and he answered like your grandpa would "hello" no mention of the business then hung up on. I called a 3rd time and asked why he was acting that way and for a manager. He told me I was in the wrong and hung up again. Whoever was working tonight needs to be spoken too, not trying to end someone's job over a pizza but very discouraged for future business. Been ordering Papa John's for years, sucks to have someone who doesn't give a shit about his job ruin the name.
  • JM
    Johnny Metro
    Jun 26, 2020
    1.0
    Two adults with disabilities ordered wings from papa johns before they took paratransit to Brigham city to visit family for the night. When the wings arrived the wings were cold. When they tried to call to tell them about it the manager was rude and told them there is nothing she could do about it. She said for them to eat them cold and that it is not her problem. I am the neighbor and got on the phone with her. She told me that they cold bring them back. I explained they can’t drive because of them being disabled and she did not care. I will now never order from them because of how they treated them. For $23 I will make them wings from the store.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in West Valley, UT?

Papa Johns Pizza is open every day from 10:00 AM to 12:00 AM (midnight).

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services.