Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,364 reviews
5 stars
1,069
4 stars
606
3 stars
642
2 stars
289
1 star
758
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes, especially during busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.
Customer Service
Feedback indicated poor customer service, with staff being described as rude, unhelpful, and lacking in professionalism.
Food Quality
Several customers noted that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Cleanliness
The cleanliness of the restaurant was criticized, with reports of dirty tables and unsanitary conditions.
- MTMeridee Trujillo4 days ago1.0We all know that McDonald's is not 5 stars. But this location in particular is absolutely terrible. Orders are never correct, employees are very unfriendly, and they're too slow. Dont waste your time. Choose a different location.
- XFXitlaly FabelaNov 17, 20251.0I really don’t want to be that person but I was waiting for a doordash and there was 12 people in the kitchen and none of them even cared to ask if I have been helped yet. & someone else said “ she’s waiting “ and continued to talk about they’re drama. I truly don’t want to hurt no one reputation at work just think it’s important to care for dashers as their delivering the food to the people ordering from McDonald’s.
- NCNolberto ChoquezNov 15, 20251.0El peor mc donald son 20 personas y estuve esperando 10 minutos para que me atiendan ! Mala atencion si no quieren trabajar mandelos a sus casas oh pongan un robot mejor pesimo servicio no vuelvo a venir recomiendo que ni vayan
- CCChongNov 10, 20251.0I ordered at kiosk no reciet I order big mac with the combo a sprite drink and extra side of fries. I made the order at 10:52am today. Its 11:13am now at my order not made it got a rush going now. I talk to the cashier for the reciet and she jus said they will work on giving my reciet... bad customer service
- KSKaden StoweNov 5, 20251.0Don’t go here if you aren’t prepared to wait 5-20 minutes or more. It doesn’t matter the time of day, day of the week, if you ordered ahead in the app or go in, the service here is unbelievably slow. At any given time there’s a line of cars out the drive thru, frequently spilling out into the street. Staff is slow, seemingly inattentive, occasionally rude, and the food is seldom fresh. Which is really confusing considering how long it takes to receive it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru at 3464 W 3500 S, West Valley, UT?
The drive-thru at this McDonald's location is open 24 hours every day of the week.
Can I get McDonald's delivery service at any time?
Yes, McDonald's offers delivery service 24/7 at this location, from 4:00 AM one day until 3:59 AM the next day, effectively covering all hours.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 3464 W 3500 S offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location alongside delivery and no-contact delivery options.
Where can I place an online order for McDonald's at this location?
You can place an online order through McDonald's official delivery link: https://mcdonalds.order.online/business/-5579 or via their smart link: https://mcdonalds.smart.link/mjuu1ggdi.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on iOS (https://apps.apple.com/us/app/mcdonalds/id922103212) and Android (https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US).
Are there other dining options near this McDonald's?
Yes, nearby dining options include Sconecutter, Baskin-Robbins (ice cream and bakery), Taco Bell for Mexican food, Carl's Jr. for burgers, Panda Buffet for Asian cuisine, and Golden Corral Buffet and Grill.
What nearby services can I visit after McDonald's?
Nearby services include Aaron's electronics store, Q Cuts beauty salon, Big Wash Laundromat, Blossom Patch florist, ABO Plasma donation center, and Cyprus Credit Union for banking needs.
Are there entertainment or fitness places near the McDonald's location?
Yes, you can visit Delton Lanes bowling alley, Gold's Gym West Valley for fitness, West Valley Tae Kwon Do for martial arts, and Coco Garcia's Rumba Libre Band for entertainment.
Does McDonald's at this address offer free WiFi and mobile ordering?
Yes, this McDonald's provides free WiFi and supports mobile ordering services for your convenience.