McDonald's

3.3
3379 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3464 W 3500 S, West Valley, UT
84119, United States

Hours

Reviews

3.3
3,379 reviews
5 stars
1,072
4 stars
608
3 stars
642
2 stars
290
1 star
767

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Several customers noted that staff members were unfriendly or rude, contributing to a negative dining experience.

Speed of Service

Numerous reviews mentioned that the service was consistently slow, regardless of the time of day or method of ordering.

Food Quality

Some customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared meals.
  • RC
    rene carcamo
    Dec 28, 2025
    1.0
    Bought number one meal and no good. Big Mac, just the bun, no patty, no mayo,no lettuce. Only reason I did not return it, because I was at home already.
  • BB
    BRICMELL BRICMELL
    Dec 23, 2025
    1.0
    Very bad experience. This is the 6th time (or more) that I go through the drive-thru and they forget to include items from my order. This is not a one-time mistake, it happens constantly. You pay for everything and only realize food is missing once you get home. Completely unacceptable.
  • MM
    Mike Moosman
    Dec 18, 2025
    1.0
    Repeated my order to the lady at the drive thru 6 times and then she asked what I wanted to order. Get someone who can speak English. Maybe ICE needs to visit this location.
  • LF
    Luis Flores
    Dec 14, 2025
    1.0
    el peor servision fui por desayuno y no me isieron la order vien y entre a que me arreglaran la order y dijeron que ya estaban asiendo lunch 1hr de tiempo y mire muchas personas esperando su comida otros cancelation sus ordered no lo recomiendo a nadie
  • LL
    LadyIvyBell
    Dec 14, 2025
    1.0
    We ordered 3 big mac meals. 2 big macs came with no sauce but enough lettuce to make a side salads. 20 chicken nuggets we got 17. We ordered 3 cheese burgers they gave us 3 hamburgers. Went to complain and no one spoke English.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 3464 W 3500 S, West Valley, UT?

The drive-thru at this McDonald's location is open 24 hours every day of the week.

Can I get McDonald's delivery service at any time?

Yes, McDonald's offers delivery service 24/7 at this location, from 4:00 AM one day until 3:59 AM the next day, effectively covering all hours.