Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2917 South Glen Eagle Drive in West Valley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,672 reviews
5 stars
1,006
4 stars
362
3 stars
140
2 stars
62
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive staff, highlighting excellent customer service experiences.
Food Quality
While many enjoyed the burgers and fries, there were mixed reviews regarding flavor and portion sizes, with some noting issues like excessive salt and smaller servings.
Wait Times
Several reviews mentioned long wait times for food, often attributed to understaffing or delays in service.
Pricing Concerns
Many customers expressed that the prices were high relative to the quality and portion sizes of the food.
Cleanliness
The restaurant was generally noted for being clean and well-maintained, contributing positively to the dining experience.
- IBIan BossOct 26, 20251.0I ordered some food to-go online and I was told my order would be ready in 6-11 minutes. It ended up being 30 minutes to get my order. Location looked very understaffed.
- AHAnnette HattonOct 20, 20255.0My burger and fries are always made fresh when I order them. Jason and Chuck are very friendly always feel welcome.
- CZChristopher ZambosOct 12, 20252.0Burgers are smaller than I remember. Food not as flavorful as other burger joints. Shakes are small. Toppings are sparse.
- MMMr. J MartinezOct 12, 20255.0I overheard my wife on the phone telling her friend that she had 5 guys for the first time last week and kept going on about how amazing it was. The next day I got us each a Bacon Cheeseburger combo omw home. We both loved the food and she thanked me and told me that she's always wanted to try their food but had never gotten around to it. Dinner was awkward but at least I had the benefit of crying myself to sleep with a full stomach.
- HMHeather MarieOct 9, 20255.0The service was fantastic . They knew what they were doing and did their job top tier .the place is spotless ,kind good servers and workers .That is what will keep me coming back .I love a genuine service !
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in West Valley accept reservations?
No, Five Guys at 2917 South Glen Eagle Drive in West Valley does not accept reservations.
What are the operating hours for Five Guys in West Valley?
Five Guys in West Valley is open every day from 10:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers delivery every day from 10:00 AM to 9:30 PM and in-store pickup services.
How can I order from Five Guys West Valley online?
You can order online via their website at https://order.fiveguys.com/location/west-valley/menu or use the Five Guys app available on iOS and Android.
Does Five Guys West Valley have gluten-free options?
Yes, most Five Guys sandwiches can be ordered without a bun using a wrap or bowl. However, buns and some condiments do contain gluten, and cross-contamination can occur.
What payment methods are accepted at Five Guys West Valley?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the dress code at Five Guys in West Valley?
The dress code is casual, so you can enjoy your meal comfortably.
Are there nearby places to visit before or after dining at Five Guys West Valley?
Yes, nearby places include Sport Clips Haircuts of West Valley for a fresh haircut, Buffalo Wild Wings if you're craving wings, and Cafe Rio Mexican Grill for more dining options.
How can nearby mobile stores help Five Guys customers?
Customers visiting Five Guys can also check out nearby mobile phone stores like Verizon and T-Mobile for device needs or repairs, conveniently located close to the restaurant.
Are there nearby entertainment or relaxation spots near Five Guys West Valley?
Yes, customers can visit Lokal's sports bar for drinks and sports, or relax at Prime IV Hydration & Wellness nearby after their meal.