Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, with long wait times both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes on orders.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the food while others received cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some staff praised for their friendliness and others criticized for rudeness or lack of attention.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding the cost of sauces.
LA
Luis Alvarez
Nov 12, 2025
1.0
Took 30 minutes on the drive through for just a spicy sandwich unbelievable and to top it off they wouldn’t cancel my order to get a refund terrible terrible service DO NOT recommend that Wendy’s at all !!!
AR
Aj Romyn
Nov 11, 2025
5.0
Play for super fast food .
OP
Olivia Parry
Nov 2, 2025
1.0
Went to this Wendy's today after shopping at Walmart. First thing we noticed was how few customers there were. Only 2 tables had people eating inside and 6 workers behind the counter, the drink station was not stocked and a little dirty.
I paid for my food at 2:26 pm, gave a pretty clear order, 5 biggy bag with bacon double stack no mustard and a side of mayo. Went to get my drink but a few sodas and other beverages were completely out. I waited for my food for almost 20 minutes, 2:44 pm is when my food finally came out. There were not very many customers or orders going in so I do not understand what took so long. At one point the person I am assuming is the manager yelled that they were waiting for my sandwich to which the other worker replied I am getting on it, was still about 6 minutes after that I got my food.
When I did finally get my food my sandwich had no bacon on it and I did not get the side of mayo, but I can forgive the mayo.
At this point I was pretty disappointed with the service and just wanted to leave.
The customer service was definitely subpar and the wait for my food was ridiculous. These seem like things that need to be addressed and fixed. I am glad I do not live in the area because I have no plans on going back to this Wendy's in the future.
YY
Yato
Nov 1, 2025
2.0
Food here is pretty decent most of the time, the only qualms I have with this location is the service. The people are unprofessional and ignore you. I recently went through the drive through and I got no acknowledgement whatsoever. They all had their backs turned away, talking away as if I didnt exist. I know its not with bad intent but perception is reality.
KD
konan12217639 koffi denis
Oct 21, 2025
5.0
The service was smooth and great, I love it! I definitely recommend it 👌🏽
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Valley City, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Valley City, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 965-0900.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5673 West 6200 South Wendy’s serve breakfast?
Yes, this Wendy’s location in West Valley City, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
Drive-thru is open from 6:00 AM to midnight on Monday, and from 6:00 AM to 3:00 AM Tuesday through Sunday.
Does Wendy's at 5673 West 6200 South serve breakfast?
Yes, this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's for delivery near this location?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
Is Wendy's at 5673 West 6200 South currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at this location for questions or feedback?
You can call (801) 965-0900 or reach their Customer Care team via their Contact page at wendys.com/contact-us or call 888-624-8140.
Where is the nearest Walmart to Wendy's at 5673 West 6200 South?
Nearby Walmart locations include Walmart Grocery Pickup and Delivery, Walmart Pharmacy, Walmart West Valley City - W 6200 S, and Walmart Supercenter, all close to Wendy's.
What other dining options are near this Wendy's?
Nearby dining options include Lucky Chen (Chinese/Asian restaurant), Papa Murphy's (Pizza), Domino's Pizza, and Beans & Brews Coffeehouse for coffee and breakfast.
Are there any salons or beauty services near Wendy's at 5673 West 6200 South?
Yes, nearby salons include Great Clips, Da-Vi Nails, and Chic Elegance Salon offering hair, nails, and tanning services.
Does this Wendy's location have drive-thru, dine-in, or takeout options?
Yes, this Wendy's offers drive-thru, dine-in, takeout, and delivery where available, but does not offer curbside pickup.