Wendy's

3.5
1509 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5673 West 6200 South, West Valley City, UT
84118, United States

Hours

Reviews

3.5
1,509 reviews
5 stars
534
4 stars
348
3 stars
229
2 stars
128
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes on orders.

Food Quality

Feedback on food quality was mixed; some customers enjoyed the food while others received cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some staff praised for their friendliness and others criticized for rudeness or lack of attention.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding the cost of sauces.
  • LA
    Luis Alvarez
    Nov 12, 2025
    1.0
    Took 30 minutes on the drive through for just a spicy sandwich unbelievable and to top it off they wouldn’t cancel my order to get a refund terrible terrible service DO NOT recommend that Wendy’s at all !!!
  • AR
    Aj Romyn
    Nov 11, 2025
    5.0
    Play for super fast food .
  • OP
    Olivia Parry
    Nov 2, 2025
    1.0
    Went to this Wendy's today after shopping at Walmart. First thing we noticed was how few customers there were. Only 2 tables had people eating inside and 6 workers behind the counter, the drink station was not stocked and a little dirty. I paid for my food at 2:26 pm, gave a pretty clear order, 5 biggy bag with bacon double stack no mustard and a side of mayo. Went to get my drink but a few sodas and other beverages were completely out. I waited for my food for almost 20 minutes, 2:44 pm is when my food finally came out. There were not very many customers or orders going in so I do not understand what took so long. At one point the person I am assuming is the manager yelled that they were waiting for my sandwich to which the other worker replied I am getting on it, was still about 6 minutes after that I got my food. When I did finally get my food my sandwich had no bacon on it and I did not get the side of mayo, but I can forgive the mayo. At this point I was pretty disappointed with the service and just wanted to leave. The customer service was definitely subpar and the wait for my food was ridiculous. These seem like things that need to be addressed and fixed. I am glad I do not live in the area because I have no plans on going back to this Wendy's in the future.
  • YY
    Yato
    Nov 1, 2025
    2.0
    Food here is pretty decent most of the time, the only qualms I have with this location is the service. The people are unprofessional and ignore you. I recently went through the drive through and I got no acknowledgement whatsoever. They all had their backs turned away, talking away as if I didnt exist. I know its not with bad intent but perception is reality.
  • KD
    konan12217639 koffi denis
    Oct 21, 2025
    5.0
    The service was smooth and great, I love it! I definitely recommend it 👌🏽

Frequently Asked Questions About Wendy's

Is 5673 West 6200 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.