Subway

3.8
427 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Valley City Subway® Restaurant at 3618 W 3500 S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3618 W 3500 S, West Valley City, UT
84120, United States

Hours

Reviews

3.8
427 reviews
5 stars
212
4 stars
89
3 stars
34
2 stars
22
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for friendliness while others were criticized for rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh and well-prepared sandwiches, while others received stale bread and poorly made orders.

Cleanliness

Concerns raised about cleanliness, including dirty tables and unsanitary practices by staff.

Order Accuracy

Frequent issues with order accuracy, including wrong toppings and missing items, leading to customer dissatisfaction.

Staffing Issues

Location appears to be understaffed, resulting in slow service and longer wait times for customers.
  • KS
    kenzie sittingup
    Dec 26, 2025
    1.0
    waited for 10 minutes and the girl who was working there just completely ignored me
  • BE
    Braiden Earl
    Dec 14, 2025
    1.0
    Showed up around 1 pm on 12/14/25 and the doors were locked. No sign posted about the store being closed for the day. The hours state they open at 10am on the door.
  • NH
    Nathan Hughes
    Dec 12, 2025
    5.0
    Chris and Mandy rock, thank you guys so much!
  • EL
    Erika López
    Nov 21, 2025
    1.0
    Mi hija fue a comprar un sándwich y al pagar la muchacha se auto puso una propina sin autorización de mi hija. Deberían de preguntar antes si queremos dar o no. Siempre damos propina pero de esa forma ni ganas dan de regresar a ese lugar😡😡😡
  • MC
    Mio Chan
    Oct 24, 2025
    5.0
    Amazing customer service 🥰🥰

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3618 W 3500 S?

The Subway restaurant is open daily from 10:00 AM to 9:00 PM.

Does this Subway location offer delivery and pickup services?

Yes, they offer in-store pickup, curbside pickup, and delivery services.