Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Valley City Subway® Restaurant at 3618 W 3500 S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
424 reviews
5 stars
210
4 stars
89
3 stars
35
2 stars
22
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude or unprofessional.
Food Quality
Several customers noted issues with food quality, including stale bread, incorrect orders, and unsatisfactory preparation.
Cleanliness
There were multiple complaints about cleanliness, including dirty tables and unsanitary practices by staff.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items and incorrect sandwich preparations.
Staffing Issues
Customers frequently mentioned that the location appears understaffed, leading to long wait times and poor service.
- ELErika López3 days ago1.0Mi hija fue a comprar un sándwich y al pagar la muchacha se auto puso una propina sin autorización de mi hija. Deberían de preguntar antes si queremos dar o no. Siempre damos propina pero de esa forma ni ganas dan de regresar a ese lugar😡😡😡
- MCMio ChanOct 24, 20255.0Amazing customer service 🥰🥰
- JSJaziley SanchezOct 2, 20251.0I placed a pickup and still had to wait over an hour for them to even let me know that they had no bread, but then put that my order was ready when it wasn’t so I couldn’t cancel the order. It was a complete mess and they had horrible customer service. I’m also pregnant and they forgot to toast my sandwich. DO NOT RECOMMEND THIS SUBWAY AT ALL!!!!!
- ASAshley ShawcroftAug 11, 20255.0I love that we were acknowledged as soon as we entered. The tables were clean and the 3 young adults that worked behind the counter today were so friendly and accommodating. I was so impressed, I knew we had to leave a review!
- KRkestri ritterAug 1, 20251.0I put in a mobile order and showed up when it told me to, they hadn’t even started my order, he told me it was almost done so I waited. I didn’t think i’d be waiting for 15 minutes. They didn’t know how to make a salad as they just threw it in a bowl, as well as forgot all of our ingredients for our 2 sandwich’s. Didnt listen to a thing. Even paid extra and tipped them. Stay away from this subway, they’ll waste your time and your money. Do better.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 3618 W 3500 S?
The Subway restaurant is open daily from 10:00 AM to 9:00 PM.
Does this Subway location offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I order catering from this Subway restaurant?
Yes, this Subway offers catering services for your events and gatherings.
Where is the Subway restaurant located?
The Subway is located at 3618 W 3500 S, Suite A, West Valley City, UT 84120.
What meals are served at this Subway?
They serve breakfast, lunch, and dinner.
Does this Subway restaurant allow dine-in?
Yes, dine-in service is available at this location.
Are there any special holiday hours for this Subway?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 4:00 PM.
What nearby places can customers visit before or after dining at Subway?
Customers can visit Beans & Brews Coffeehouse for coffee, Dulceria Yaya’s for candy, or Sweet Teriyaki for Japanese and Korean cuisine, all within close proximity.
Are there other dining options near the Subway at 3618 W 3500 S?
Yes, in addition to Subway, nearby dining options include Little Caesars Pizza, Daylight Donuts, Big Daddy's Pizza, La Autentica Mexican Restaurant, and ShugarLandia ice cream shop.
How can nearby services like insurance agencies and salons be useful to customers visiting Subway?
Customers can conveniently access services like Bessie Porter and Anthony Gomez American Family Insurance, Y2K Nails salon, and Oish Barber Shop near Subway, making it easy to combine errands with a meal visit.