Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Valley City Subway® Restaurant at 5550 W 3500 S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
1,265 reviews
5 stars
792
4 stars
211
3 stars
100
2 stars
46
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
CJ and Mandy received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and efficiency.
Food Quality
While many customers enjoyed their sandwiches and found them delicious, there were complaints about incorrect orders and food quality issues, including hair found in sandwiches.
Staff Professionalism
There were mixed reviews regarding staff professionalism, with some customers reporting rude behavior from management while others praised the helpfulness of employees like CJ and Mandy.
Cleanliness
Several reviews noted the cleanliness of the store, contributing to a positive dining experience.
Order Accuracy
Multiple customers expressed frustration over incorrect orders, indicating a need for improvement in order accuracy.
- MCMichelle ChatelainNov 7, 20251.0I said no peppers and no onions. I got more peppers and onions on this damn sandwich then I got of meat cheese or any other vegetable. Should have just gave the Enployee the sandwich back and tell them to throw it away. Because that's what we end up doing once we got home. Some people cannot eat certain things so listen to them when they say no on a specific topping. What a waste of money. Next time I'll save myself the stress and just throw my money in the garbage can. Don't even waste my time and going into the store.
- ZZZalyxNov 4, 20255.0Mandy, Chris, Mikey, Adam! Absolutely the best staff anyone could ask for! It’s getting dangerous living less than 5 minutes away, but always worth it. Every. Single. Time!!! 24 hours? Yup! Only one in the valley!
- NSNayma ShahidOct 31, 20251.0I ordered food today 31st October and they gave me wrong order seems like someone's order they gave it to me when I took it home it has meat and bacon which I didn't order both sandwiches were wrong and I spoke to a lady over phone she said I will remake it but my manager us not here he will back in 30 minutes but she didn't say to bring back sandwiches with you then she hung up my phone I went back and then so called guy he said I am manager where is your wrong sandwiches I said lady didn't tell me to bring it back he said yes she told I was here that time I said No she didn't say anything she hung up and by the way she said manager is not here he will come back in 30 minutes now you're saying you were here he were lying he argued to me very rudely and I left with no food I told him we are allergic to pork we can't eat but he is keeping saying no you need to bring back those sandwiches in order to get your new one then I got them from home and he still argued and rude to my husband then my husband asked for refund he said no I can't give you refund only You can get sandwiches and your sandwiches are already being Made I said you told me to bring back first then you will remake why did you started making without me. He said leave my store right now he was not giving me his name he was very unprofessional so called General Manager who has no ethics. No respect for customers, very disrespectful white skinny guy. I don't know how he became General Manager. Plz consider to fire him. And i told him I am 6 mile away from this location he said why did you order from that far that was not his problem I was picking my kids from school n this location was the nearest one so i ordered here. He asked very stupid question. Plz if you see my review plzz fire this General Manager. I will never go back to this location ever.
- KPKaren PowellOct 25, 20255.0C.J was very kind and pleasant to talk to while making my sandwich making sure everything was exactly how I wanted it. I'd recommend this location to everyone.
- JGJamie GOct 24, 20255.0Me and my daughter love coming to Subway. We have came back multiple times to this West Valley location. Cj has made our sandwiches a few times. They are delicious 🤤 every time. He lets my daughter order her own sandwich and it makes her feel sOo special. Cj has great customer service skills. And very personable. We will be back for sure!!!
Frequently Asked Questions About Subway
Where is the Subway restaurant located in West Valley City?
The Subway restaurant is located at 5550 W 3500 S, West Valley City, UT 84120.
What services does this Subway restaurant offer for ordering food?
This Subway offers in-store pickup, curbside pickup, and delivery services.
What types of meals are served at this Subway restaurant?
The restaurant serves breakfast, lunch, and dinner.
What are the opening hours of this Subway location?
This Subway is open 24 hours every day except on certain holidays like November 27, 2025 (closed), December 24, 2025 (open until 4:00 PM), and December 25, 2025 (closed).
Does the Subway restaurant provide catering services?
Yes, catering services are available at this Subway location.
Can customers dine inside at this Subway restaurant and is there drive-through service?
Yes, customers can dine in and there is also a drive-through service available.
How can I view the menu for this Subway restaurant?
You can view the menu at https://subway.com/en-us/restaurant/6581-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=6581&utm_campaign=evergreen-2020
Are there any automotive service centers near this Subway location?
Yes, nearby automotive service centers include Havoline Xpress Lube West Valley and Oilstop Drive Thru Oil Change, which can be convenient if you need a quick service while grabbing a meal.
What healthcare facilities are near this Subway restaurant?
Nearby healthcare sites include Medallus Urgent Care West Valley, Medallus Occ Med Clinic - West Valley, After Hours Medical, and West Valley Family Clinic, useful for medical assistance before or after your visit.
Are there other dining options close to the Subway restaurant?
Yes, nearby dining options include McDonald's, Don Pollo Mexican Grill, Rancherito's Mexican Food, Pizza Hut, Arby's, Taco Bell, Burger King, Culver's, and Copper Creek Pub & Grub, giving you a variety of choices around the area.